Crew Member Customer Service
Resume:
Nandita Bathwal
Cabin Crew
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Energetic crew member with dynamic interpersonal skills. Efficient and dedicated to team-driven environment and handles high-pressure situations with undeniable grace and poise. Offering superb work ethic and motivated, service-driven personality. With almost 4 years working as part of cabin crew for India based airline.
Work History
2019-11 - Current Cabin Crew
Tata SIA Airlines LTD. (Vistara), Bengaluru
Ensure aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Ensure safety and comfort of customers onboard aircraft. Ensuring passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
Demonstrate proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
2019-07 - 2019-09 Trainer
Airgo Academy, Dehradun
•Enhancing communication skills
•Maintaining grooming standards required in Aviation and Hospitality industry. 2017-12 - 2019-05 Cabin Crew
Indigo Airlines, Bengaluru
•Greeting passengers as they board the aircraft and providing assistance with any queries.
• Ensuring the safety and satisfaction of passengers by answering questions .
•Presenting safety demonstration prior to take off.
•Collaborating with colleagues to plan tasks and ensuring sales activities were done on time.
Languages
English
Hindi
Garhwali (Indian regional language)
Education
706, Lane-07 Vivekanand Gram, Phase-01,
Dehradun, India, 248005
*******************@*****.***
2018-07 - 2021-09 Bachelor of Arts
Jaipur National University - Jaipur
2016-04 - 2017-05 HSC
Children's Academy - Dehradun, India
Interests
Cooking
Swimming
Travelling
Skills
Personalized customer service
Emergency care and procedure
First-Aid Intervention
Stress tolerance
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