Mail Handler Center Representative
Resume:
Ty' Dajha Gray
Suffolk, VA *****
************@*****.***
Work Experience
PCA Personal Care Assistant
HLA Home healthcare - Suffolk, VA
April 2019 to Present
As a PCA patient care assistant I am responsible for making sure my patient receives her daily needs. From cooking, cleaning, and bathing. While making sure her health is number one. Call Center Representative
Contiuum Gobal solutions - Suffolk, VA
August 2022 to December 2022
was responsible for answering calls, providing customers with details on Continuum cable. Inputting data, insuring that customers have met their daily Needs. RCA Rural Carrier Associate / Mail handler
United States postal service - Norfolk, VA
November 2020 to August 2022
While mail handling I was responsible for sorting mail into the correct area code. While Trouble shooting any mail machines that were jammed. Also, while being a RCA I was responsible for loading the mail truck and delivering mail and packages to the customers door. Responsible for the setup, to include any troubleshooting, and breakdown of events requiring technical support. Supported over 100 events annually, which ranged form less than a dozen participants to thousands of participants with prestigious quests. Inventory Clerk
Tegera Warehouse - Suffolk, VA
May 2018 to April 2019
While working at tegra I was responsible for keeping up with inventory. Keeping count of items that came in the building and items that left out the building. Cycle Counting items and documenting each item. Also, I would measure each item. Also was responsible for operating electrical pallet jack. While stocking inventory onto pallets.
Translated and assembled business requirements into detailed, production-level technical specifications, detailing new features and enhancements to existing business functionality. Education
RCA in Driving
Thomas Corner - Norfolk, VA
July 2022 to July 2022
High school diploma
Lakeland High School - Suffolk, VA
September 2016 to June 2020
Skills
• Business Requirements
• Electric pallet jack
• Software Troubleshooting
• Multi-line phone systems
• Customer service
• Computer skills
• Microsoft SQL Server
• Phone etiquette
• Google Docs
• Operating Systems
• Patient service
• Customer support
• Typing
• Data entry
• Patient care
• Microsoft Word
• Inventory control
• Technical Support
• ICD coding (1 year)
Certifications and Licenses
Driver's License
Personal care license
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