Salesman
Resume:
Johnson Ezeoka
Cypress, TX
************@*****.***
Work Experience
Asset Protection Associate
Ross Dress For Less - Houston, TX
October 2021 to Present
• Provide a visible presence at the Store entrances/exits
• Mitigating theft and fraud
• Maintaining a safe and secure environment for associates and customers Salesman/Customer Service
Cutco Vector - Houston, TX
August 2017 to Present
• Showcased product features to customers and discussed technical details to overcome objections in order to lock in sales.
• Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
• Completed over 15 cold calls per week to bring in new customers, maintaining 75% conversion rate.
• Motivated team members to meet and exceed sales targets.
• Handled 5 inbound calls per shift to provide callers with product,service information or generate quotes.
• Developed deep knowledge of customer businesses and relationship to company objectives. Computer Test Operator
CSAT SOLUTIONS - Houston, TX
March 2022 to July 2022
• Operates machines to test functioning of parts or whole units
• Runs software programs on repaired machines to test machine functionality
• Tests components or circuits of faulty equipment to locate defects, using special diagnostic software programs
• Tests repaired systems to ensure that they are in working order
• Compares findings with the customer’s reported problem and advice of failures found
• Forwards units on to quality group for QA inspection, if unit passes test
• Returns unit back to the technician for repair if unit fails test
• May install and configure repaired equipment, including operating software or peripheral equipment
• Other tasks as assigned by manager
Sales Associate
Timewise Food Store - Houston, TX
August 2020 to June 2021
• Provides a positive customer experience with fair, friendly, and courteous service.
• Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.
• Resolves customer issues and answers questions.
• Bags purchases if needed.
• Processes return transactions.
Auto Technician
Drivers Auto Repair - Houston, TX
January 2020 to March 2020
• Responsible for the repair and preventive maintenance of automotive equipment
• Cleaning and maintaining shops appearance
Greeter/Cashier
Buffalo Wild Wings - Cypress, TX
October 2019 to January 2020
• Greeting customers
• Taking food and beverage orders
• Up- selling and getting information to the kitchen and dining room Team Member
WHAT-A-BURGER - Cypress, TX
May 2018 to April 2019
• Mentored junior team members on protocols and procedures of each station to maximize contributions.
• Kept work areas clean, organized and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Developed strong relationships with coworkers and managers.
• Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging food.
• Worked 5 different stations for 1-2 hours each to provide optimal coverage and meet production goals.
• Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
Backroom Associate
Walmart - Cypress, TX
November 2017 to April 2018
• Received incoming merchandise and stored in correct stock locations.
• Assisted customers with transporting large merchandise to waiting vehicles.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
• Maintained orderly stockroom for ease of retrieval.
• Blocked and faced products on displays and shelves in accordance with company policy.
• Greeted customers and directed to requested products.
• Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
Education
Fair High School - Houston, TX
August 2017 to June 2019
Skills
• Relationship Management
• Proficient in POS
• Customer Care
• Customer Service
• Physically fit
• Cash handling
• Quick Learner
• Strong work ethic
• Microsoft Word (10+ years)
• Microsoft Excel (5 years)
• Microsoft Powerpoint (10+ years)
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