Miranda Turner
************@*****.***
www.linkedin.com/in/miranda-turner-54881276
Summary
Experience includes 3+ years of Management, 5+ years within IT, 4+ years of HR, and 5+ years in Recruiting. Currently seeking a position in HR, IT, Talent Acquisition, or Management. Senior Technical Recruiter (Contract) Nov 2021 – October 2022 Microsoft – (Insight Global) Remote/Redmond, WA.
• Primary Responsibilities: Open/close job requisitions, source/review resume, pre-screen, negotiate salaries, initiate HR, and Visa process
• Tools – LinkedIn, UltiPro, iCIMS, Share point, MS Office, Excel, Word
• Managing 25-30 requisitions; closed 17 requisitions in under 3 months
• Run reports to show weekly status
• Working on the following requisitions from Level 2’s – Principal level Information Technologies Roles to include, but not limited to: Titles Skills/Duties
Software Developers – L62-L64 Front-end, Back-end, Full-stack, etc. SQL, C#, C++, C, Java, Apex, .Net, CI/CD Build, etc.
Program/ Product Manager - L62 - L65 Familiarity with Azure, UX/UI, Cloud Services, Agile, Scrum, Firmware, Drivers, etc. Programs/Products
Data Scientists – L62- L64 Machine Learning, Statistics, Python, SQL, Big Data, etc. Technical Business Analyst – L58-L63 GIT/VSO, QL, Excel, U-SQL, etc. Security Engineers – L61 PKI, Scripting, Powershell, C# Senior Technical Recruiter (Contract) Jul 2021 – Nov 2021 HoltCat / Epiphany – (Reputable Recruiting) San Antonio, TX.
• Full Cycle Recruiter: Write & post job requisitions, source/review applications, interview, negotiate salaries, submit for client review
• Recruiting – LinkedIn, UltiPro, JobAdder, Interseller, Share point, MS Office, Excel, Word
• Weekly status meetings with 5 hiring managers
Information Technologies Roles to include, but not limited to: Titles Skills/Duties
Developers – Lead, Salesforce SQL, C#, Java, Apex, .Net Computer Technicians Service Hardware: Printer, Laptop, Desktop, & Mobile Devices Directors PMO & Infrastructure – Leading, motivating personnel, ROI, monitoring metrics & subject matter expert (SME)
Business Analyst Functional BA – CPQ, FSL, F&O
Audio/Video Polycom, Audio Visual Media, & Communications Corporate Recruiter Jan 2019 – July 2021
Decypher San Antonio, TX.
• Full Cycle Recruiter: Write & post job requisitions, source/review applications, interview, negotiate salaries, submit for client review, send offer letters
• Familiar with: Applicant Tracking System, Share point, MS Office, Excel, Word
• Assist employees with onboarding via Office 365, open enrollment explaining and enrolling into health benefits, 401K, and other benefits using ADP
• Manage, direct, and write up employee issues per company policy and procedures
• Tier 1 computer issues: Open, resolve, and close tickets in Zendesk
• Assist Business Development with researching pay scales in different Cities and States Information Technologies Roles to include, but not limited to: Titles Skills/Duties
Application Developer Java, HTML, User Interface (UI) Design Inventory Control Clerks Inventory Management, Excel, Accurate Keystrokes Cyber Security - ISSO Risk Management Framework (RMF), Information Assurance (IA) Computer Technicians Service Hardware: Printer, Laptop, Desktop, & iPhone Help Desk Manager Leading & Motivating Personnel, & Subject Matter Expert (SME) QA/Tester New Software Installation, Bug Reports
Windows System
Administrators
Upgrade/rebuild/troubleshoot/decommission of Windows 8 Servers to Windows Server 2016
Video Teleconference
Technicians
Polycom, Audio Visual Media, & Communications
UNIX/Linux System
Administrators
Installing, upgrading and configuring Red Hat Linux 5.5, 6.1 Servers
IT - Program Manager
Liaison between employees & government. SME on overall IT positions
Junior Recruiter Oct 2018 – Jan 2019
The Daniel Group – Staffing Agency San Antonio, TX.
• Write, edit, and post jobs in Indeed, Career Builder, Zip Recruiter, Craigslist, and ATS
• Source, interview, and qualify candidates for Construction, Environmental and Infrastructure roles
• Run background checks, e-verify, I-9’s, schedule, and administer drug tests
• Identification of potential candidates, interviewing, selection, and placement of candidates for reassignment, promotion and external-hire-for-employment Roles to include, but not limited to:
Titles Skills/Duties
Plumbers Licensed Plumbers, Pipefitting
Electricians Licensed Electricians
Heavy Equipment Operators Excavators, Dozers, & Loaders Explosive Ordnance Engineer IED, UXO, chemical/biological, and radiological Assistant Manager Jul 2017 – Oct 2018
Berridge Manufacturing San Antonio, TX.
• Post jobs in Handshake & Indeed to recruit for Admin, Acct, Branch Managers, & Engineering
• Run Daily, Weekly, & Monthly Reports using Navision and Excel
• Manage Receptionists and Sales team to ensure daily tasks complete and accurate
• Assist with yearly database price increase using excel, and comma delimited files
• Meet and interact with internal and external customers and vendors Roles to include, but not limited to:
Titles Skills/Duties
Interns Accounting/Engineering/ CAD
Sales Familiarization with Customer Service & ability to convert customers orders to fit product lengths, widths, etc. Clerical Excel, Multi-phone Lines, Customer Service Branch Managers Budgeting, Sales, & Forklift Certified Support Technician Feb 2016 – Mar 2017
Infotouch Inc. San Antonio, TX.
• Support end users, resellers, and dealers with database implementation; to include installation of software, training, and troubleshooting hardware issue
• Configure various associated peripherals including invoice, barcode and report printers, barcode scanners and other POS specific peripherals
• Responsible for opening and closing tickets using ConnectWise Ticketing System
• Troubleshoot hardware/software via command prompt, OPOS, Utilities, & Drivers POS Support Technician Analyst (Contract) Feb 2015 – Jan 2016 San Antonio Shoemakers – (ECS Staffing Agency) San Antonio, TX.
• Troubleshoot desk/receipt printers, Desktops/laptops, modems, & routers
• Construct Instructional PDF docs for current sale procedures
• Manage pricing on all Inventory Items in the Retail Pro system
• Run Weekly Figures via Crystal Reporting
Assistant to the Director of the Surgery Center Mar 2011 – Aug 2014 Orthopaedic Surgery Center of San Antonio San Antonio, TX.
• Updated Outlook calendars, coordinated schedules, and travel arrangements
• Backup to multiple roles; Surgery Center Receptionist, Scheduler, and Unit Secretary as needed, as well as backup to the Executive Assistant for the CEO and COO
• Prepares and coordinates meeting and assist with seminars
• Did schedule for the Orthopaedic & X-ray Technicians, as well as employee relations Human Resources Benefits Associate Jan 2008 – Mar 2011 HVHC, Inc. San Antonio, TX.
• Lead projects Human Resource Benefit and Payroll projects
• Entered Benefits into the Ceridian database, and processed record changes
• Organize Annual Health Fair for corporate office
• Update and improve Corporate Directory via MS Access
• Helped identify issues when rolling out new cloud database Education
Bachelor of Science in Technical Management Oct 2007- Apr 2009 DeVry University San Antonio, TX.
Minor: Business Information Systems
Dean’s List
Associates of Applied Science in Business Aug 2005 - Jul 2006 Hallmark University San Antonio, TX.
Treasurer for Alpha Beta Kappa Honor Society, 3.6 GPA United States Air Force
F-16 Weapons Aircraft Armament Systems – Veteran