Customer Service Parts Manager

Edgardo Gaud E-mail: ***********@*****.***

***** ** **** ***

Ocala, FL 34481

Cell Phone: 954-***-****

OBJECTIVE

My Objective is to have an opportunity to learn and grow within a company’s infrastructure, and implement the value of its mission statement.

QUALIFICATIONS

●Strong interpersonal customer service, work ethic, self-confidence and integrity.

●Able to work in team environments, multifaceted

●Organized and disciplined, attention to detail

●Fluent in Spanish & English / Read & Write both

CERTIFICATIONS

Industrial Electronics Certification

TECHNICAL SKILLS

Operating Systems:

Windows Vista/XP/7/10 & Windows Server 2003/2008.

Applications:

MS Office Suite, Sales Force.

Hardware:

Laptops, PC, wireless routers, switches.

Networking:

LAN, DHCP, Ethernet, HTTP, Infrastructure Architecture, SMTP, TCP/IP, VoIP/IP telephony, VPN, WAP, Hyper V, VMWare, Wireless, Active Directory Domain Services.

EXPERIENCE

●Automotive Parts Counter Sales.

●Commercial Parts Manager.

●Outside Sales Manager.

●PC support, troubleshooting, repair and maintenance.

●Installed, configured, upgrade Windows Vista/XP/7 & Server ‘08

●Experience managing wireless networks (installation, troubleshooting & maintenance).

●Managed user profiles and groups

●Ability to create and manage accounts using Active Directory.

●Provide access to shared folders, troubleshoot terminal services, and configured file system permissions.

●Created virtual networks.

●Family Construction Office Manager

EMPLOYMENT HISTORY

2012-Present Family Construction Business - Fort Lauderdale, Fl

2011-2012 J M Field Marketing, Fulfillment Services, - Fort Lauderdale, FL

2009-2011

Commercial Environmental Sales, Safety-Kleen Systems – Medley, FL

2001-2009

Commercial/Retail Automotive Parts Sales, Pep boys Auto – Miami, FL

1999-2001

Gaud Iron Fencing – Mayaguez, PR

EDUCATION AND PROFESSIONAL TRAINING

U.S.ARMY (Honorable Discharge): 71L Administrative Specialist, 12B Combat Engineer

Thames Valley Technical College: Industrial Electronics Certificate

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