ESSENCE FLETCHER-LYONS

**** * * **** ****, Phoenix, AZ 85041 · 480-***-****

adtnta@r.postjobfree.com

OBJECTIVE

Seeking to work for a company that will enhance the skills I already have and provide the opportunity for personal and professional growth. I am a very energetic achiever and communicator, with strong listening skills. Quick learner, Computer sufficient, Eager to learn and follow directions. Excellent team player who thrives in teamwork situations. Very responsible and reliable, with record of professionalism.

EXPERIENCE

05/15/20 – 12/17/20

CUSTOMER SERVICE AGENT, calibrus

Receive multiple calls, assist customer with valuable, information regarding accounts and explain services, assist customers effectively by solving customer disputes.

01/07/21 – 05/10/21

DATA ENTRY, ADECOO STAFFING/EPIQ

Transferring data from paper formats into computer files or database systems, typing data provided directly from customers, creating spreadsheets with large number of figures without mistakes.

08/07/21 – 12/20/21

CALL REPRESENTATIVE, logisticare

Take inbound and outbound calls, assist callers with transportation needs, take any notes or Complaints.

EDUCATION

MAY 2018

HIGH SCHOOL DIPLOMA, Mountain pointe

I have exceptional skills and an award in the Junior Achievement Student Stock Market Challenge marked 3rd place as one of the highest net worth.

AUGUST 2019

BASICS, SOUTH MOUNTAIN COMMUNITY COLLEGE

SKILLS

Dependable, & Problem solver

Quick learner, & confident

Strong communicator, & Provides accuracy

Professional, & Team player

Organized, & self-motivated

Proactive, & Customer service oriented

Contact this candidate