Service Representative Customer
Resume:
Lovetee Wright
*** ***** *** ****** *****, PA ***23 267-***-****
**************@*****.***
CUSTOMER SERVICE REPRESENTATIVE
Highly motivated and goal oriented receptionist / customer service representative. Professional with 2 years of experience in customer service, exceptional relationships with customers answering questions and giving them directions to the stores. Ability to work both independently and in collaborative teams. Enthusiastic and driven by new challenges and the desire to be successful in all endeavors. Core competencies include:
●Customer Service
●Retail and Product Sales
●Marketing
●Quick learner
●MS Office Proficient
●Excellent Communication Skills
●Problem Solving
●Management Skills
●Relationship Building
ACCOMPLISHMENTS
Increased sales of department and stores through high level of professionalism..
PROFESSIONAL EXPERIENCE
Jerry’s Chevrolet/Mitsubishi/Toyota, Baltimore, MD 2016-2017
Receptionist/Front Desk
•Answer phone and transfer phone calls to the appropriate department, make report on customer complaints and summit it to the store manager. Give customer directions to the store show them which department to go to.
•Worked along with business manager to ensure proper documentation and customer satisfaction.
•Maintained privacy of the customers.
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Ashley Stewart, Owings Mills, MD 2018-2019
Customer Service/Cashier
•Cash handling, greet customer when they enter the store, maintain clean store surroundings, work along with other employees, follow store procedures and report all complaints to the store manager.
•Stocking goods, putting up new clothing on display along with jewelry, clean up fitting rooms and respects customer customer privacy.
Ossur, Paulsboto, NJ 2020-2021
Warehouse Worker
Picking goods, Packaging, Stocking, Stowing ect.
Team Leadership/Captain & Corporations
Philadelphia, PA 2021-2022
Wells Fargo Mail Clerk
Organizing and handling documents
Teamwork; Working with teams/coworkers
Account Management
EDUCATION/TRAININGS
Penn Wood High School, Green Avenue Campus, Darby PA.
References:
Felix Binda, Store manger, 5 years
Rose Joloe, Team leader, 7 years
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