Timothy Edward Shepherd

Core Competencies

Dedication and Integrity Excellent Technical Support Eager to Learn / Self-Starter

Creative Problem Solver Typing speed of 70 WPM Technical Writer

Information Technology Experience

Operating System: Windows (Win XP -11), Linux (Debian, Ubuntu, Mint), Mac OS, Unix

Web: Perl, HTML, Apache, JavaScript, XML, CSS Database: SQL, Access, Oracle, Informix

Software and Suites: Office 365, G Suite Virtual: VMware, Virtual Box, Citrix

SCADA: Allen Bradley / Rockwell Automation, GE Fanuc, Siemens, Bosch-Rexroth Indramat, Square-D

Currently Studying: MS Active Directory, VOIP, CCNA, Advanced MS Excel

Education

Tennessee Tech University Electrical Engineering B.S. Degree (Digital Design)

Pre-MBA classes: Law (Business and Patent Law) Accounting, Finance

Motlow State Community College Physics for Engineering 1, 2, 3

Chattanooga State Tech Community College Accounting

Boyd-Buchanan High School Diploma

Dale Carnegie Certification (public speaking)

Allen Bradley Advanced Programming Certification

Professional Experience

PC & Tech Repair, Caretaker, Part time Student Self-employed with Part Time IT Feb 2018 – Current

Notable Contributions:

Upgrading PCs for clients: component replacement, drive cloning, memory upgrade

Aiding senior citizens with compromised PCs: various services and training.

Home office setup: computer and peripherals, wired ethernet connectivity, battery backups

On-site IT services: troubleshooting, software installation, network & router setup, cabling, backups

Supplied care for my wife’s mother following her debilitating stroke during Covid (ended late 2021)

Online classes / study on weekends and evenings: CCNA certification, Active Directory, Excel

Engineer TAP-Publishing Company October 1999 – Feb 2018

Notable Contributions:

SCADA engineer for printing operations and facilities

Served as assistant Systems Administrator for office staff and web services:

managed virtual systems, firewall, email, and networking

Helped with VOIP setup and configurations

Designed web interface tools using HTML, PERL and JavaScript

Redesigned and repurposed depreciated office PCs for workstation terminals

Created preventative maintenance procedures and SOPs

Trained operators in troubleshooting pressroom controls systems

Manufacturing Engineer TRW Vehicle Safety Systems 1995 - 1999

Notable Contributions:

Maintained operational uptime for automotive airbag assembly lines: Toyota, Chrysler and Lexus

Used Oracle SQL for quality reports, recalls, troubleshooting and component lists.

Created batch programs to improve technician efficiency and prevent program loss.

Trained line operators and maintenance techs

Contributed to company news and communications

Cell Engineer / Supervisor Textron, Mc-Cord Winn 1992-1995

Notable Contributions:

Supervised blow and injection mold manufacturing lines: automotive reservoirs and pump motors

Improved manufacturing processes and workstation efficiency through continuous improvement

Carefully negotiated challenging situations between unionized workforce and Textron

Programmed vision systems to detect and remove contaminants from plastic regrind system

Learned basic industrial electrician skills and programmable logic controllers

Additional Disciplines

Ford QOS, Lean Six-Sigma, Kaizen, Kanban, JIT manufacturing, FMEA process, Poka-Yoke

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