Kacey Hamilton
Baltimore, MD 21229
********@*****.***
Summary of Qualifications
1.Excellent Interpersonal and Verbal/Written Communication Skills
2.Multitasking ability and Inventory and Distribution
3.Good Organization, and work well with other
4.High quality customer service experience
5.Extensive background in Customer Service, and always willing to learn new things
6.Proficient in most computer software: Microsoft Office (Word, Excel, PowerPoint) ten key, scanner.
Professional Experience
Complete Commercial Maintenance
Customer Service Representative 7/2009 – 9/2016
Operated delivery vehicles in a safe and lawful manner. Transported 10-12 employees to various job sites. Serve as a member of Transportation Leadership Team addressing supply chain process and management issues. Provided safety orientation and follow-up training as required to all drivers. Supervised crew with cleaning offices and making sure everything is dust and trash removed. Took inventory for cleaning supplies and distribution. Mediated between account holders and Complete Commercial Maintenance pertaining to issues with the safe and sufficient matter providing a safe environment. Cleaned offices, restrooms and board rooms in full detail.
McDonalds
Opening Store Manager 5/2006 – 7/2009
Oversee store operations including merchandizing and inventory. Managed customer service and administrative aspects of the job including schedule and break times for the employees. Prepared and transmit daily bookkeeping.
Safeway
Cashier/Customer Service Representative 3/2004 – 7/2005
Provided friendly service to all customers. Efficiently handle monetary, bank card and check transactions. Scanned items and coupons in a timely manner. Maintained clean and orderly checkout area.
Education
June 2003 – January 2006
Community College of Baltimore County, MD
Advanced Computer Literacy
September 1997 – May 2000
University of Maryland Baltimore County, MD
General Studies
January 1994 – June 1997
Woodlawn High School, MD
High School Diploma
Reference Available Upon Request