Service Representative Customer

Kimberly Jean Rankin

Daytona Beach, FL

************@*****.*** - 386-***-****

WORK EXPERIENCE

Supervisor

Exit Pros - Daytona Beach, FL - November 2013 to December 2015

Responsibilities

Write scripts

Train reps

Keep track of statistics percentages

Keep customers happy, if customers are happy so is the business

Head manager

Ihop - Daytona Beach, FL - March 2006 to November 2013

Responsibilities

Open

Schedule

Train waitresses

Hire

Make sure employees and customers stay happy

Bank

Accomplishments

Had customers that only came to see me

made in difference in staff

Working as a team

Received two $100 awards for secret service

Customer Service Representative

Amazon - Daytona Beach, FL - February 2007 to October 2008

Responsibilities

Make calls

Train employees

Write scripts

Build a report with customers

Take credit card info

Close deal

Accomplishments

Top performer in all aspects of my job

Made management in 60 days

Supervisor sales reps

Telespectrum - May 1994 to January 2006

EDUCATION

AA

University of Kentucky

LINKS

http://*************@*******.***

AWARDS

Top performer

January 1996

Had highest quotas for entire year

EVERY YEAR MY REPS WAS THE BEST OUT OF ENTIRE COMPANY. (6 divisions & 500+ employees)

ADDITIONAL INFORMATION

I'M A LEADER IN EVERYTHING I DO

I WORK HARD

HAVE STRONG WORK ETHICS

POSITIVE ATTITUDE

I LIKE TO BUILD OTHERS UP

Enjoy learning new things

Contact this candidate