Isaiah Wade
District Heights, MD, 20747
adtno5@r.postjobfree.com
JOBS
Ups - Preload
●Handle packages in accordance with product handling procedures.
●prepare and and organize package cars for the drivers
●Load 3-4 trucks each day.
●Using a scanner to check the contents and condition of packages, especially for shipments through air
●Help sort packages to specific truck load.
●Inspect packages, ensure they are not damaged.
●Stack packages on feed conveyor to ensure a continual flow
●Load packages on trucks in numeric order
Home Depot - GENERAL OFFICE ASSOCIATE 2022- Current
●Monitor and maintain office supplies inventory
●Maintain a safe and secure working environment
●Troubleshoot the computers in the office to get them to work
●Create folders and shortcuts to the file that were saved on the computer
●Ensure all merchandise was properly tracked and routed inside warehouse
●Keep track of the trucks that are on route to customers
●Contact customer after deliveries and get feedback about the delivery that took place
●Reschedule customers for home delivers
●Supervise shipping and receiving operations
●Revamped safety procedures to reduce workplace incidents.
●Oversee inventory counts and resolve discrepancies.
T-mobile - Mobile Expert 2020 - 2022
●Ask personalized questions and identified products that matched customer needs
●Sustain ongoing customer relationships by building rapport and trust
●Deliver results by meeting monthly sales goals in a minimum of 5 out of 7 categories including handset and tablet service and devices, device protection, accessories and extra features
●Troubleshoot and resolve problems related to devices and account services
●Maintain weekly and monthly ongoing training in the areas of sales, customer services, operations and policy
●Operate and reconcile cash registers and credit machines and prepared opening and closing deposits
●Display exemplary customer service during difficult interactions by employing empathy, a positive attitude, and focusing on solution
Elizabeth City State University Chancellor Office - Office Manager 2019 - 2020
●Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers.
●Overseeing general office operation
●Allocate available resources to enable successful task performance
●Design and implement filing systems
●Ensure filing systems are maintained and current
●Prepare operational reports and schedules to ensure efficiency
●Coordinate schedules, appointments and bookings
●Monitor and maintain office supplies inventory
●Maintain a safe and secure working environment
●Troubleshoot the computers in the office to get them to work
●Create folders and shortcuts to the file that were saved on the computer
UPS - Package Handler 2018-2019
●Loading and unloading delivery trucks as they arrive and prepare for departure from the processing center.
●Operate a wide variety of mechanized equipment to assist with larger package movement.
●Adhere to company safe package handling standards at all times.
●Always follow proper postal routing guidelines.
●Operate mechanical equipment to move larger package shipments.
Pleasant Homes Community Center - Seat Pleasant, MD July 2017 – August 2018
●Organizing groups and instructing campers.
●Working with other counselors to plan various activities.
●Delegating tasks and drawing up rosters.
●Assisting with a range of administrative duties.
●Encouraging and inspiring campers.
●Assisting with conflict resolution.
●Working with counselors and campers to organize social events.
●Ensuring campers learn in a safe, fun, and stimulating environment.
●Setting a good example for campers and staff.
●Leader of Group Activities,
●40 hours/week
●Tutored elementary school children
●Develop workshops that taught valuable life skills
●Ensured a safe and clean environment
●Answered telephones and provided information to callers and/or parents
EDUCATION
Elizabeth City State University, Elizabeth City, NC Expected Graduation:May 2023
Bachelor of Computer Science
Sophomore
GPA- 2.5
SPECIAL SKILLS & INTERESTS
Proficient in math
Python Programming
Problem solving
Microsoft Word
IT Troubleshooting