Customer Service Front Desk
Resume:
Kenyon Willcut
Columbia Falls, MT *****
*************@*****.***
Summary
I am a strong willed worker, who will always strive to be the best for my employer. I've firmly believe in learning and growing with my team members because its the best way to excell at a task. At every job I've had employers received compliments about my great customer service from our clients. Individuals would inform my manager about the outstanding attitude I had. I am self motivated to complete tasks given to me on a timely fashion. My expertise is time management.
If you need a dependable employee, you found him. My long term goal is to find a job I can grow from, and I believe this is the job I can.
Thank you for taking the time to consider me and I look forward to hearing from you soon.
Skills
Project coordination
Buffing and waxing
Valid driver's license
Vehicle interiors
Carpet varieties knowledge
Tile cleaning
Upholstery care
Snow removal
Team orientated
Hard working
Out going for my coworkers
Always bringing a good attitude into the work space
Experience
July 2019 to Current
stat restoration/ murphys carpet Kalispell, MT
Professional Carpet Cleaner/ Restoration Work
Our company had to clean carpets, upholstery, demo homes from water damages, fire damages, suicide clean ups, and murders. STAT Restoration employees would complete all task our boss would request.
Confirmed customer satisfaction with cleaning and overall service before leaving home or business.
Explained cleaning process to residential customers upon arrival at home and answered questions.
Completed average of 6 cleaning projects per day, with 100% excellent survey ratings and multiple repeat customers.
Maintained cleaning machines and tools and verified excellent condition before using at customer site.
Equipped truck with applicable tools, equipment and cleaning materials before arriving at client site and verified full return to truck after cleaning.
January 2018 to July 2019
Smiths Food And Drug Columbia Falls, MT
Bakery Worker
Provided excellent customer service to foster satisfaction and loyalty.
Listened to guests to understand needs and help each person select optimal products and services.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Educated customers on product and service offerings.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Recommended optimal merchandise based on customer needs and desires.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
July 2018 to February 2019
whitefish lodge Whitefish, MT
House Keeper
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Interacted pleasantly with clients and guests when performing daily duties.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
June 2014 to July 2018
Dairy Queen Grill & Chill Columbia Falls, MT
Shift Leader
Supervised, motivated, and led employees to maintain productivity and customer service levels.
Trained team on procedures and sales tactics to reach daily sales goals and promote superior guest experiences.
Assisted General Manager with operations game plan and company initiatives implementation.
Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
Upheld company standards and compliance requirements for operations and cleanliness of all areas.
August 2014 to September 2014
Frank Levandowski Columbia Falls, MT
Concession Stand Worker
Worked the fair concessions stands in Helena and Billings.
Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
Served food and beverages with focus on quality items and superior service.
Effectively worked with teammates and openly invited coaching from management team.
Delegated tasks to other concession team members and prioritized duties to meet deadlines.
Grizzly security 2021 5 months
Cody
kalispell Montana
I worked day and night shifts on Big Mountain as a security guard and transfered money and secured buildings, kept customers and travelers safe from bears.
then transfered to armored devision and transported money to and from banks. Dealt with customers and workers, kept everyone happy.
Fun Beverage
Kalispell Mt
Worked as stocker from 2 am to whenever we had gotten done.
kept the shelfs stocked
lifting 25-50 LBS daily
Pine Lodge 2021
Whitefish Mt
Worked as a front desk worker, checking people in and out, dealt with customer satisfactory.
I am also with the Sheriff Posse.
Education and Training
June 2017 Columbia Falls High Schooll Columbia Falls, MT
High School Diploma
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