Ramadan M. Abakar
Upper Marlboro, MD *****
***************@*****.***
Willing to relocate to: Washington, DC - New York, NY - Upper Marlboro, MD Work Experience
Undercover Loss Prevention at Whole Foods Stores
Signal One Security - Washington, DC
December 2021 to Present
• Wearing regular clothes and pretending to be just like a customer too and walking all over the store;
• Making sure that the business are running well;
• Identifying thieves or people coming to the store with the intention of stealing;
• Detecting all the suspicious activities from these people and letting the Store managers or the Police Officers know about them. Some customers come into the store with their own bags and trying to put items in and walking back out;
• Checking also around the registers, the self-checkout machines to detect some irregular activities
(Some customers intentionally do not check out all the items at the self-checkout machines). Loss Prevention Officer
Omni shoreham hotel - Washington, DC
October 2019 to December 2021
• Patrolling the hotel property to ensure the safety of the guests and everyone else
• Monitoring CCTV and making sure that all different areas of the property are cleared
• Initiate investigations and write guests or employees incident/injury reports
• Escort and interact with the guests
• Checking all fire extinguishers, fire alarms and making sure they are all updated Loss Prevention Officer
Marriott Marquis Washington DC - Washington, DC
January 2016 to October 2019
* Patrol hotel property to ensure the safety of guests and employees to protect all hotel assets.
* Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow up with guests, visitors, and employees.
* Escort and interact with special guests that need privacy when entering/exiting the hotel
* Assist supervisor in checking alarm systems, safety and fire systems and closely monitoring security of building doors, service areas, delivery areas and grounds
* Assist employees and guests with response to inquiries and information about building Security Officer
Tilden Hall Residence - Brooklyn, NY
December 2011 to February 2016
* Provide security for busy office building with management of log book, patrol of lobby, hallways, stairwells, and other areas to monitor for suspicious activity or unauthorized personnel.
* Assist employees and guests with response to inquiries and information about building. Interpreter / Translator
Legal Interpreting Services - Brooklyn, NY
September 2010 to January 2015
• Provided interpretation and translation services for school parents conference, for the exams of new foreign students in French/Arabic to English and vis versa;
• Proofread, edit and revise translated materials including official letters, administrative and legal documents, scientific works, and news reports; rewrite or revise materials into specified languages;
• Provided interpretation and translation services in French or Arabic to immigrants at the immigrations offices with their attorneys.
Arabic Language Speaker / Simulation Actor
United States Military Academy - West Point, NY
May 2011 to June 2011
* Provided assistance with basic Arabic language understanding, customs, and cultural norms to soldiers.
* Collaborated with soldiers, conducted conversations via translators, and participated in cultural training and mock village scenarios.
Truck Washer
Mobile Foods - New York, NY
October 2007 to April 2008
Responsible for washing of vendor trucks and training of new staff on correct policies and procedures. Elementary School Teacher
Ministry of National Education - Sarh - Chad
October 2001 to May 2007
• Prepared courses at home in all subjects from different students levels accordantly to the classes I was supposed to teach each year.
• Delivered the courses in the classrooms to the students;
• Guided the students to the goals of the lessons;
• Revised the courses together with the students;
• Evaluated all the students in every course, every day and every exam, etc. Security Manager / Warehouse Manager
Premier Urgence - Goz-Beida/ Dar Sila
January 2005 to July 2006
• Managed security and warehouse services for a large French organization contracted by UNHCR to manage Sudanese refugee camps in Chad. (Sudanese Refugees coming from Darfur to Chad)
• Supervised the receipt, unloading of merchandise and distribution of staple foods and farming tools; labeled supplies and managed placement on shelves, and recorded all incoming and outgoing shipments.
• Managed security with inspections before and after each shift, maintenance of security log of all activities, and patrol of internal and external property, plus preparation of written reports on fire safety and security issues.
Education
Some college courses (Uncompleted) in Under healthcare Borough of Manhattan Community College - Manhattan, NY October 2012 to March 2015
Associates Degree in Education (Certificate) in Elementary School Teaching Ecole Normale des Instituteurs (Teachers' Training College) - City of Sarh in Chad October 1998 to September 1999
High school diploma or GED
Associate's degree in Elementary School Teaching
Skills
• CCTV Experience (6 years)
• Arabic
• Multilingual
• Proofreading
• French
• Math
• Surveillance
• Teaching
• Logistics
• Computer literacy
• Security
• Construction
• Warehouse management
• Spanish
• Maintenance
• Interpretation
• Leadership
• Loss prevention
• Writing skills
• Computer operation
• Translation
• English
• Administrative experience
• Communication skills
• Customer service
• First aid
• CPR
Certifications and Licenses
First Aid Certification
AED Certification
Elementary School Teaching Certification
NYC Security Guard License
Special Police Officer License SPO (Washington DC) Professional License Of Education
Special Education Certification
Certified Lodging Security Officer (CLSO)