Sales Associate Assistant Manager
Resume:
Crystal Lamb
Liberty, TX *****
*.******@*****.***
Highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Reliable and friendly. Quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying experience.
HIGHLIGHTS:
Cash handling accuracy
Employee scheduling
Detail-oriented
Organized
Goal-oriented
Computer Proficient
Accounts Payable/Receivable
Customer Satisfaction
Internet savvy
Order Processing
Authorized to work in the US for any employer
Work Experience
Loan Office Manager
Empire Finance - Ada, OK
May 2019 to November 2020
Assists before the loan’s approval or rejection, by ensuring the client meets the requirements to obtain a loan.
Maintains detailed records on the transactions executed daily. Processes, reviews, and completes loan and credit requests. Ensures compliance with all internal control and established policies related to loan products in order to guarantee transparency in every application processed. Loan Office Manager
Covington Credit - Ada, OK
October 2015 to May 2019
Evaluated credit worthiness by processing loan applications and documentation within specified limits. Interviewed applicants to determine financial eligibility and feasibility of granting loans. Determined all applicable ratios and metrics and set up debt payment plans. Completed loan contracts and counseled clients on policies and restrictions. Updated job knowledge on types of loans and other financial services. Maintained and updated account records.
Assessed customer needs, explored all options and introduced different types of loans. Assistant Manager/ Cashier/Sales Associate
Roff Quick Stop - Roff, OK
March 2010 to October 2015
• Welcomed customers, answered their questions, and helped them locate items.
• Operated scanners, scales, cash registers, and other electronics.
• Balanced the cash register and generated reports for credit and debit sales.
• Accepted payments, ensured all prices and quantities were accurate and proved a receipt to every customer.
• Processed refunds and exchanges, resolved complaints.
• Followed all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.
• Maintained a clean workspace.
Education
High School Diploma
Roff High School - Roff, OK
1995
Skills
• Accounts Payable
• Financial Services
• Accounts Receivable
• Bookkeeping
• Office Management
• Management
• Sales
• Payroll
• QuickBooks
• Assistant Manager Experience
• Financial Report Writing
• Account Reconciliation
• Basic math
• English
• Customer service
• General Ledger Accounting
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