Customer Service Stocking Associate

DARLENE D. GLADSTONE

** **** ******

Concord, NH 03301

Phone: 603-***-****

Email: ****************@*****.***

SUMMARY OF QUALIFICATIONS AND PROFESSIONAL EXPERIENCE Sept. 2020 - Present - DARTMOUTH COLLEGE - Server/Hostess/Dishwasher Set up food and drink stations. Serve all students. Help in dish room when needed. Seat students in the upper dining area with reservation. Dec. 2019 - May 2020 - ENCOMPASS HEALTHCARE - Dietary Aide Prepares cold food items for breakfast and lunch service, setups up coffee/condiments stations for service. Pays careful attention to patients certain dietary menus. Responsible for stocking nurses’ stations with juices, condiments, etc. Responsible for cleaning of dishes via dishwasher.

Nov. 2019 - Dec. 2019 - WAL-MART STORES - Retail Stocking Associate Temporary assignment through Peopleready. Responsible for unloading trucks, sorting products in the backroom, stocking products on shelves, ensuring aisles are neat and area is clean, greeting customers and answering their questions. Sept. 2019 - Nov. 2019 - JC SWAIN ENTERPRISES - Sales Associate Responsible for contacting all leads regarding timeshare sales. Answer customer questions and concerns.

Sept. 2018 to July 2019 – WIS INTERNATIONAL – Inventory Associate Responsible for scanning store products with accuracy and efficiency. Producing accurate inventory counts. Traveled throughout Massachusetts, Maine, Vermont, Rhode Island, and New Hampshire.

Jan. 2017 – Sept. 2018 – SELF-EMPLOYED – Massage Therapist Providing individuals with massage therapy to relieve pain from sports injuries, as well as massages for relaxation and stress relief.

Sept. 2016 – Jan. 2017 – CALLOGIX - Customer Service Representative Temporary assignment with Callogix in-bound call center as a customer service rep.. Responsible for answering questions, finding doctors and transportation for clients within their various states. Utilized various databases to retrieve doctors and transportation. Promoted to CSR for BS/BS of Massachusetts. Responsible for processing applications for health insurance and answering questions. Oct. 2015 – Sept. 2016 – UPS - Receiving Associate Temporary assignment through The Job Store with UPS in Receiving Department. Responsible for scanning in all parts, verifying piece count, unloading trucks, moving product via pallet jack to Shipping Department.

Feb. 2013 – Oct. 2015 – THE RADISSON HOTEL - Housekeeper Temporary assignment through Peopleready as a housekeeper, I was responsible for changing and replacing linens, towels. Swept, mopped, and vacuumed guest rooms. Replenished coffee, cups, ice buckets, trash removal. Disinfected tubs, toilets, sinks and countertops.

Jan. 2004 – Jan. 2013 – AVICORE REPORTING – Office Manager/Transcriptionist Responsible for all aspects of overseeing the office. Scheduled appointments for depositions, taking payments, invoicing, customer service, videoconferencing, scheduling court reporters for jobs. Responsible for transcription of all superior and district court hearings.

Jan. 2003 – Nov. 2003 – MOQUIN & DALEY – Legal Secretary Extensive customer service with clients for medical bills and answering questions. Extensive communication with medical providers concerning payments. Transcription of all correspondence and pleadings. Responsible for scheduling and calendaring of all depositions and court dates. Opening and closing of files. Sept. 1995 – Dec. 2002 – BRENNAN, CARON, LENEHAN – Legal Secretary Transcription of all correspondence and pleadings related to corporate, probate, civil, criminal litigation, and domestic law. Opening, updating, organizing and closing files. Responsible for time sheets. Extensive communication with clients answering questions and scheduling depositions. Calendaring all court dates, and motion deadlines.