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Manager Assistant Administrative

Falls Church, VA
November 23, 2022

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Jennifer Brusstar

**** ****** **** • Apt **** • Falls Church, VA 22044



Experienced administrative assistant with a demonstrated history of working for the government as well as in the higher education industry. Skilled in nonprofit organizations, multicultural communication, data analysis, customer service as well as most soft skills. Excellent professional communication skills whether by means of phone, email, letter drafting, or in person. Strong administrative professional with a Bachelor of Arts in English, and Theology from Georgetown University. Currently Pursuing a Master of Science with a focus on cyber security.


Reconciling Accounts

Upkeep of all Departmental Accounting Records

Preparation of Pivot Tables in Excel

Customer Service

Analyzed and Summarized Data

Preparation of Weekly Newsletters

Contributed to Management of Projects

Working Advanced Knowledge of Microsoft Office 365

Supervised Student Employees

German and French Proficient

Use of Macs and PCs daily



Master of Science in Information Technology,

Cyber Security, Walden University, Minneapolis, Minnesota


Bachelor of Arts in English, and Theology

Georgetown University, District of Columbia



National Institutes of Health Office of Budget, Bethesda, Maryland (April 2022-July 2022)

Executive Assistant

Proofread and prepared documents for the international community to be posted on the website

Documented minutes of weekly meetings for directors

Updated information on the Budget Office website

Managed calendars for approximately 30 staff members

Managed office and equipment supply inventory and tracked budget

Welcomed visitors to the Budget Office and guided them to the appropriate destination

Georgetown University, District of Columbia, (Nov. 2008-May 2020)

Administrative Assistant/Business Manager Assistant/Executive Assistant

Coordinated all events social/conferences/speakers/community for the department

Worked with people and visitors from a variety of other countries and cultures

Trained student employees on how to work in an office

Managed internal Linguistics Department library of approximately 1000 books and journals

Course descriptions upkeep

Department announcements/information

Document management includes scanning and archiving confidential documents

Additional office management skills include monitoring the main phone line, managing mail, updating the department calendar, reserving conference rooms and classrooms, ordering supplies

Updated employee records and tracked supply inventory for staff/professors and graduate students.

Business Manager Assistant

Worked 4 hours a day with Budget Manager

Managed QuickBooks Pro and Payroll

Creation of pivot tables in Excel file for Chair and Dean presentations

Managed GMS (Georgetown Management System)

Required skills

oReconciled daily credit cards, and petty cash

oCreated expense authorizations/vouchers

oAssisted with creation of Monthly and Yearly Budgets

Office Management skills:

oUsed Excel Pivot tables for budget presentations

oProcessed Hiring forms

oMaintained privacy for personal and confidential information

oPrepared and processed Travel grants

Personnel management skills:

oinclude hiring forms, personal and confidential information

oAssistant to the Business Manager at least 4 out of 8 hours a day for 12 years

oPreparation and creation of travel grant letter writing

Los Angeles Unified School District, Watts, Los Angeles, CA (Oct.2001 to June 2002)

Special education teacher for the k-2 class of the emotionally disabled

Required creative integration of student social skills in academic lessons as well as during recess,

Creation of and monitoring of Individual Education Plans (IEP).

Collaborated with staff and parents.

Created lesson plans.

Graded/evaluated other classrooms.

The Help Group Teacher, Culver City, CA (June 2001 to Oct. 2001)

Special Needs Teacher

Supervision of the education of social skills to special needs children, including cases of children diagnosed with autism, bipolar disorder, Asperger's syndrome, epilepsy, SED, and ADHD.

This required specialized teaching skills while remaining calm.

Soft Skills were required at all times. Especially extraordinary empathy and compassion.

Adams Morgan Day Camp Teacher, DC (Part of Georgetown University Volunteer and Public Service Department) (Summer 1998)

Special Needs Teacher

Taught and was responsible for a class of at-risk children, ages 7 to 10.

Worked with them on reading, writing, and arithmetic skills.

Encouraged each child to choose a classics book to read for the Summer.

Taught children to crochet a bookmark as well as cross-stitch their name on an item of clothes as a label.

Visited museums and the National Zoo as well as other parks.


Salvation Army, Santa Monica California (Aug 2002-May 2008)


Supported homeless by accompanying them to their appointments.

Served meals.

Actively listened to clients with compassion while they relayed their stories and concerns.

Accompanied homeless clients on errands and attempts to complete tasks.

Boys Hope/Girls Hope St. Louis, MO (June 1999-June 2000)

Volunteer House Parent

Volunteer house parent to boy's home in St. Louis Missouri.

Head volunteer who ran household by means of

oHelping with homework,

oMeal preparation

oRunning errands,

oHolding household program meetings with other volunteers regarding the welfare of boys,

oMeeting with teachers

oAttending school activities with the boys.

Managed highly confidential information.

Worked well with differences of all cultures in the house and the community at large.

DC Reads/ Schools Georgetown University Volunteer & Public Service Office DC (Aug. 1996 to June 1999)

Volunteer Tutor

Assigned to two children on two different occasions with class lessons and homework.

Helped with English comprehension. One child was a first-generation Vietnamese American; Second child was a first-generation Colombian American.

Volunteer Piano Teacher, DC (December 1997 to June 1999)

Gave beginning piano lessons to an elementary child I tutored in DC Schools with the permission, excitement, and gratitude of the parents.

Coordinated with the primary schools so that the child could receive lessons there and practice daily, as well as work with the child, whose English was the best in the family, to communicate with the parents for his transportation home and expenses.

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