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CURRICULUM VITAE: LEBOHANG LEFOKA

LEBOHANG LEFOKA

Contact Details

Cell phone +27-73-696-****

Email adtmz4@r.postjobfree.com

Postal Address 10680 Gobuepelo Street; Dobsonville; 1863 Personal Details

Date of Birth 17 June 1986

Gender Male

Nationality South African

ID No 860-***-**** 082

Marital Status Married

Language English, Sesotho & Zulu

Drivers Licence Code 14 with DGP

Profile

I am a code 14 DGP Driver with 14 years driving experience. I am also a Client Relations and Customer Support Specialist in Retail, Production, Demand Planning and Procurement environment with 15 years experience. My recent responsibilities include creating long-term, trusting relationships with customers. I am involved in administration process that includes any other activities needed to satisfy current planned levels of sales, while meeting the company’s general objectives regarding profit, productivity, lead times, and customer satisfaction, as expressed in the overall business plan. In my previous roles, my objective in production and procurement was to develop an integrated game plan where the operations portion is the production plan. This production plan, then, linked to the company’s strategic goals to operations (the production function) as well as coordinating operations with sales objectives, resource availability, and financial budgets. Education

2003 Senior Certificate Navalsig High

Current Occupation Water Reticulation Sales Representative Total Years Work

Experience

16 Years

Qualifications

Senior Certification

Sales Management (In-house)

Convey Dangerous Goods by Road

Relocation Willing to relocate to any area Locally Current Employer M3L Trading

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CURRICULUM VITAE: LEBOHANG LEFOKA

Professional Courses / Training

2015

2022

Sales Management (In-house)

Convey Dangerous Goods by Road

• Tom Ford

International

• Liderazgo Skills

Development

Computer Skills

• Microsoft Office (Word, Excel, PowerPoint, Outlook)

• CRM

Experience Breakdown

Personal Competences

Self-Starter: I take initiative, are willing to take risks and have the ability to work independently. Organized: I manage multiple priorities within a fast-paced environment to deliver on time and in full.

Team player: I am comfortable leading the decision making process for cross-functional teams. Influencer: I have the ability to work with different stakeholders and gain their buy in on newly created processes through leveraging your leadership and motivational skills. Systems savvy: Previous experience with relational planning databases and MS Excel functions Sales Executive,

Management &

Account Clients

Management &

10

Years

90% Prospecting, Building rapport and Market research. Getting resales and getting refferals.

Operating as the lead point of contact for any

and all matters specific to my customers.

Overseeing customer account management, including negotiating contracts and agreements to maximize profit.

10% Interacting with Area Managers, Marketing, and Project managers to assist with forecasting new product

launches

Production

Planning

2 years

30% Safety & Quality monitoring

50% Scheduling production as per Production

Capacity

20% Consumption and Stock Level Management

Procurement

Expeditor

4 years

80% managing, coordinating and advancing

material and supply orders and deliveries in

accordance with corporate procurement policy and

project schedule.

10% Administering and coordinating project

purchasing activities including services, materials, and equipment.

10% using technical knowledge of major equipment

and materials associated with maintenance &

construction

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CURRICULUM VITAE: LEBOHANG LEFOKA

Career History

1. May 2019 – Current

M3L Trading – Engineering Industry

Sales Representative

Responsibilities

• Prospecting

• Building Rapport

• Identifying customer’s needs

• Presenting

• Answering objections

• Closing sales

• Getting resales and referrals

2. FEBRUARY 2013 – MAY 2019

TOM FORD INTERNATIONAL – Retail Industry

Tom Ford Sales Executive & Sales Manager

Responsibilities

• Prospecting – looking for and creating new business from non customers through creative thinking, cold calling, making appointments with potential prospects, demonstrating, getting refferals and resales.

• Serve as the lead point of contact for all customer account management matters

• Building and maintaining strong, long-lasting client relationships

• Developing trusted advisor relationships with key Tom Fords International accounts, customer stakeholders and executive sponsors

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives

• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

• Prepare reports on account status

• Assist with challenging client requests or issue escalations as needed

• Monitor market trends and oversee advertising and marketing activities to ensure the right message is delivered for the product

• Directly responsible for the management of a consensus enterprise forecast for assigned brands and business units

• Coordinate monthly demand planning meetings with Sales, Marketing, Customer Marketing, and Manufacturing

• Research consumer markets, monitor market trends and identifying potential areas in which to invest, based upon consumer needs and spending habits

• Pricing of products and analysing the potential profitability

• Oversee campaigns, exhibition stands, and liaising with art designers

• Supervise the sign off of marketing literature and campaigns, ensuring the designs and messages meet the company brand and regulatory guidelines

• Monitor product distribution and consumer reactions through focus groups and market research

• Co-ordinate the launch programme to external customers as well as employees pg. 4

CURRICULUM VITAE: LEBOHANG LEFOKA

3. JANUARY 2011 – JANUARY 2013

RHODES FOOD GROUP (FMCG)

PRODUCTION PLANNER

Responsibilities

• Communicate with the stock controller on all matters regarding to maintain an uninterrupted flow of stock to the production tables

• Effective daily planning and regular communications with their departmental managers

• Handle labour relations with care and advise the Production Manager of any current or possible issues

• Schedule production as per Production capacity

• Coordinate and facilitate the Picking Processes

• Coordinate and facilitate the supply review meetings with the relevant supply chain teams

• Communicate supply issues and manage inventory policies

• Consumption and Stock Level Management

• Monitor and highlight the Consumptions on each Process Orders (through Extra Consumption)

• Planning and controlling a production plan

• Interacting with internal and external customers ensuring timeous execution of a plan

• Ensuring that the product manufacturing phase is aligned to customers deadlines

• Ensuring compliance of specific administrative requirements and procedures

• Supporting functional outcomes and accessing all records and information

• Communicating all information impacting on the activities of specific department and confirming priorities so that outcomes are aligned towards satisfying demand trends.

• Analyse the extra consumption not specified and suggest the Management solutions on how to reduce the Extra Consumptions and help to implement it

• Support the Production Manager on guarantee the optimal stock level

• Prevents stock shortage

4. FEBRUARY 2006 – December 2010

Watchtower Bible and Tract Society (Printing Industry) MAINTENANCE AND RENOVATIONS PLANNER.

Responsibilities

• Ensure all stock and equipment under maintenance team’s control is accounted for

• Ensure that all equipment is utilized correctly and no unnecessary damage or abuse is observed

• Ensure daily maintenance planning is carried out so that the projects are ran with the highest degree of efficiency as possible

• Planning, organizing, leading and controlling of all aspects of the normal daily tasks are carried out

• Manage and maintain all maintenance business processes and to ensure compliance

• Plan and monitor maintenance schedules and track modifications to the schedule

• Manage and maintain the data of the maintenance plans

• Analyse maintenance data, compile / extract and issue reports for optimization of equipment availability and costs

• Assist in facilitation of problem solving sessions and administer relevant gap lists

• Diagnose and perform minor and routine maintenance/repair, as directed, involving the following on a daily basis:

• Electrical and plumbing (including water lines)

• A/C and heating systems

• Appliance (when applicable)

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CURRICULUM VITAE: LEBOHANG LEFOKA

• Water irrigation system

• Stairs, gates, fences, patios, railings

• Tile, carpet, flooring, roofing, gutters, fasteners, interior/exterior lights, fireplaces, ceiling fans, gas fixtures and appliances (where applicable)

• Shutters, door, cabinets, windows, sliding glass doors, boiler, gas, and electric, door locks, P. O boxes and locks, security systems (where applicable), ceiling leaks and water intrusion of any type, walls, pool areas, tile, spa, pool furniture

Safe and Healthy Work Environment

• Ensure and maintain a healthy environment, safe operations and practices

• Responsible for own safety and for the clients

• Compliance to all applicable SHE policies and procedures in line with set standards

• Report defects and incidents

• Ensure good housekeeping principles are upheld in the work place

• Encourage a culture that focuses on safety in all operation Administration and Support Services

• Maintain contractual records and documentation such as receipt and control of all contract correspondence, customer contact information sheets, contractual changes, status reports and other documents for all projects.

Audit Management

• Audit contractor schedules, progress reports, site instructions and other project documents on an ongoing basis to determine progress against baselines (Performance)

• Implement corrective actions where required to correct gaps identified that can place a risk on the client

• Use KPI's reports to measure the achievements of initial objectives Business Performance and Operations

• Meet with clients to understand what they want to do

• Put together plans and estimates, including budgets and timescales

• Prepare and present documents for tenders

• Contribute to work planning, and brief project teams, contractors and suppliers

• Agree any extra work to be done within set timescales

• Gather all information together for invoicing at the end of the project

• Supply information to resolve disputes if they arise

• Identify areas for improvement in existing contracting processes. Effective People Management

• Responsible to manage Contract Administrators.

• Engage with various stakeholders on the project including: Project Manager, Construction Managers, Project Planners, Project Accountants, Contractors, Supply Chain Management, Client Team, Engineers, Suppliers and Consultants.

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CURRICULUM VITAE: LEBOHANG LEFOKA

Professional Strengths

• Customer service skills

• Results & Quality Driven

• Excellent customer service skills

• Results & Quality Driven

• Communication and Planning skills

• Problem Solving Skills

• Good interpersonal skills

• Excellent administrative, clerical, record-keeping

• Attention to detail

• Analytical Thinker

• Goal Oriented

• Systematic Thinking

• Computing skills

• Management and Control Skills

Referrences

Hope Madihlaba (HR Manager – M3L Trading) : 082-***-**** / 083-***-**** Mohamed Sali (Sales Manager – Woolworths Sandton City) : 011-***-****

Contact this candidate