Customer Service
Resume:
Ashley Beacham
Richmond, VA *****
**************@*****.***
I have 20 years customer service experience and 13 years of management experience. I have exceptional organizational skills as well as being very detailed oriented. I'm great at multi-tasking and have excellent communication and people skills. I'm also well versed in solving problems and handling customer complaints and issues.
Authorized to work in the US for any employer
Work Experience
Delivery Driver
Papa John's - Richmond, VA
December 2021 to May 2022
I delivered pizzas in a timely fashion, performed closing duties such as sweeping, mopping, dishes, trash, and stocked for next day.
Stay at Home Mom
Self-employed - Henrico, VA
August 2019 to December 2021
I stayed home to take care of my 4 children and helped take care of my mom after she sustained multiple compression fractures to her spine.
Cake Decorator
Publix - Mechanicsville, VA
September 2017 to August 2019
I managed inventory for the decorators side of the bakery, open and closed the decorators side, interacted with the customers and handled in complaints that arose, made special occasion cakes, wedding cakes, sculpted cakes, and completed all the production for the day in a timely manner. I was a team player and dedicated to helping everyone around me. I also helped teach and coach new hires. Cake Decorator
Kroger Stores - Richmond, VA
July 2016 to September 2017
Open and closed bakery, prepared cakes for customers, managed inventory, was also in charge of production for the day.
Stay at Home Mom
Self-employed - Richmond, VA
January 2011 to July 2016
In 2011 I had my 2nd child and decided to quit working to stay home with children. I had 2 more children within the 5 years I was out of work and have a total of 4 children now. Once my youngest turned a year old I decided to get back into the work field.
Education
Associate in Early Childhood Development
Kaplan University-Davenport Campus - Davenport, IA August 2013 to June 2015
Skills
• Powerpoint (10+ years)
• Excel (10+ years)
• Microsoft Word (10+ years)
• QuickBooks (1 year)
• Microsoft Office (10+ years)
• Microsoft Outlook (5 years)
• Organizational Skills (10+ years)
• Customer Service (10+ years)
• Experience with Children (10+ years)
• Leadership Experience (10+ years)
• Time Management (10+ years)
• Computer literacy (10+ years)
• Typing (10+ years)
• Communication skills (10+ years)
• Problem-solving (10+ years)
Awards
The National Society of Collegiate Scholars
May 2014
I was offered to be a member of this society because of my outstanding academic performance. Presidents List Honors
July 2013
For successfully earning a grade point average of 3.96 or higher during the July 2013 term. Presidents List Honors
September 2013
For successfully earning a grade point average of 3.96 or higher during the September 2013 term. Presidents List Honors
December 2013
For successfully earning a grade point average of 3.96 or higher during the December 2013 term.
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