Service Agent Customer
Resume:
DEANA COMBS
Ph: 606-***-****
**************@*****.***
Professional Summary
Accomplished and energetic Retail Clerk with a solid history of achievement in Retail Motivated leader with strong organizational and prioritization abilities. Areas of expertise include: listening, ability to take direction and great time management . Skills
Clerical Sales and Marketing
Active Listening Social Perceptiveness
Judgment and Decision Making Monitoring
Time Management Education and Training
Experience
Customer Service Agent
Sykes Chavies KY Home June 10- Present
Handle Inbound calls
Trouble Shoot and strive to resolve the issue
Drive customer satisfaction through great service and care Multitask and navigate through multiple systems using dual monitors Navigated and used System tools such as Sales force Cs Server Sentinel Quick Base and others Clerk April2007-Aug 2020
Big Y Market - Littcarr, Kentucky
Receive payment by cash, check, credit cards, vouchers, or automatic debits. Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliation’s.
Issue receipts, refunds, credits, or change due to customers. Count money and audit money drawers.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. LPN
Hazard ARH - Hazard, KY
Record food and fluid intake and output.
Help patients with bathing, dressing, maintaining personal hygiene, moving in bed, or standing and walking.
Set up equipment and prepare medical treatment rooms. Administer prescribed medications or start intravenous fluids, noting times and amounts on patients' charts.
Observe patients, charting and reporting changes in patients' conditions, such as adverse reactions to medication or treatment, and taking any necessary action. Education
Lpn
Hazard Comm & Tech College - Hazard, Ky
Graduated second highest in class
Graduated with honors.
President HOSA, Student Government.
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