Gladys Gulla-Olivarez
**W*** Lowell Lane Villa Park, IL 60181 708-***-**** ********@*****.***
Objective
Seeking a position that will make the most of my qualifications and abilities and gives me a chance to constantly challenge myself. I look for a stable job with quality supervision, a positive work culture at a successful company that will encourage me to work at my best.
Skills Summary
More than 6 years of Administrative
Proficient knowledge of Microsoft Office Applications (Word, Excel, Outlook etc.)
Capacity to Multitasking
Organization
Technical Skills
Managing Multi-Line Phone Systems
Document Management
Reading Explanation of Benefits (EOBs)
Experience
REIMBURSEMENT SPECIALIST HEALTHCARE INFORMATION SERVICES AUG
2019 - PRESENT
Process and Send reimbursement checks to patients and Insurances
Handle Attorney and Insurance Proposals
Bill to Industrial Special program accounts
Manage Documents with internal Database
Banking
Billing and payment adjustments
Run Collection Reports
Bill/Submit Insurance and WC Claims
SCHEDULER VISITING ANGELS OF BROOKFIELD MARCH 2014-MAY 2019
Schedule and Assign Caregivers Clients
Recruit Caregivers
Answer incoming calls, and Distribute messages
On Call 24/7
Send Client weekly invoices
Account Receivables
Handle insurance claims
BANK REPRENSETIVE STATE FARM INSURACE SEPT 2016- JANUARY 2017
Perform incoming and outgoing calls, and Distribute messages
Account Receivables
Cold Calling
Refinancing/Bank Applications
Manage Documents with internal Database
SUMMER INTERN VILLAGE OF FOREST PARK JUNE 2013 – OCTOBER 2013
Provided prompt customer support with a professional, friendly and patient attitude.
Responsible for organizing and filing important files
Inputting important data into the database
Distribute construction permits
RECEPITIONIST FOREST PRINTING CO. AUGUST 2012 – JANUARY 2013
Ensured all records and documents were accurate
Accounts Receivables
Assisted in accounting department with billing and receivables.
Responsible for filing and document management within internal database
SALES ASSOCIATE/CASHIER SCHAUERS HARDWARE JUNE 2010 – JULY 2012
Responsible for answering and transferring calls
Assisted with the accounting department of Account Receivable
Proactively assisted customers by answering questions, providing merchandise expertise processing orders and handing payments.
End of Day Cash Balancing
Education
Bachelor of Science in Business Administration
DeVry University - Addison, IL
2012 to 2017
Diploma
Proviso West High School- Hillside, IL
2005-2009
Honors/ Awards
DeVry University – Addison, Illinois
Dean’s List 2012 and 2016
Proviso West High School – Hillside, Illinois Honor Roll – 2006, 2007, 2009