Medical Assistant Customer Service
Resume:
Simran Nayyar ***** Endeavour Way
Union City, CA, 94587
******.****@*****.***
EXPERIENCE
Amazon, Newark--FC Associate
October 2019-October 2020
Scan packages to the appropriate pallett location
Close pallets that are the appropriate height-top o, wrap the whole pallet, print and appropriately apply labels for the drivers to read and know the appropriate load to take it with.
Run pallets-Transport pallets that have been completely closed to the appropriate dock door to be further taken by the driver. There are many other departments within the warehouse that I have gotten training and experience in.
Currently I am getting training to be a supervisor; so I am working directly with the High Level managers
Also, I am working with the Learning Department to train new hires, and do audits, etc.
Learning Ambassador-Amazon; Newark, CA
March 2020-October 2020
As a learning Ambassador at Amazon I:
● Train all new hires that come in
● Re-train employees that have made to many mistakes in a certain area of work
● Graduate people into more roles in the warehouse after they have completed their 40 hours of scanning
● Train employees into other areas across the floor.
● I also help with basic things the trainers need assistance with, or things I can just learn how to do.
Lucile Packard Children’s Hospital-Stanford-Patient Access Services
August 2020 -current
● Responsible for completing patient admission and registrations functions.
● Identifies patients’ insurance coverage or existing financial resources to pay for medical care and services, assist with patient inquiries regarding insurance benefits and payor specific requirements.
● Handles routine customer service inquiries and problems. Processes necessary admission/registration paperwork and obtains necessary documents for billing and compliance requirements.
● I work in L&D over night where I am also responsible for:
Check in and admitting patients coming in to deliver, or for outpatient services
Verifying insurances
Admitting babies upon delivery
Working with the nurses and Unit Secretary to make sure the patient is ready to be admitted.
Working with the mother’s and their families to ensure they have the appropriate documents filled out and in the system prior to their admission and due date via email, SKILLS
I have a lot of customer
service experience, so I know
how to handle di erent types
of customers and situations.
I have manager and associate
experience, so I can fulfill all
sorts of stress levels in both
work settings.
Cooperative, Dependable,
Responsible, Basic computer
skills, Respectful,
Responsible, Patient, Team
Player, and I come with
common sense.
LANGUAGES
Punjabi, Hindi, English, basic
Spanish
REFERENCES
Rachna Moorjaney
Karina topette
Autumn Crumb
Amanda
over the phone, or even in person when they arrive at the Unit.
Enterprise Holdings
Administrative Representative
October 2021-Current
● Answer phone calls–assisting customers with
questions/concerns
● Assisting with inventory of cars
● Setting up reservations
● Working with third party aviation companies to provide reservations
● Working with management to make sure back end is up to date and correct
EDUCATION
Chabot College, Hayward, CA— Associates degree
August 2017 - June 2020
At Chabot I am working on my associates degree in psychological nursing. James Logan, Union City, CA — High School degree
August 2016 - June 2016
DeVry University, Newark, CA--Bachelors in HealthCare Management
July 2020-current
Speciality Classes: Medical Assistant Rop
August 2015- June 2016
I took this class during my Junior year of high school at the ROP Center in Newark, CA.
I have knowledge of medical terminology
Front o ce/back o ce experience
Taking vitals
Contact this candidate