Student Intern Customer Service

M.S. in Engineering Management

POOJA ANIL

Data Science Pathway

@ *******@****.*** +1-667-***-**** # 5001, Westland Blvd., Unit A, Halethorpe, MD 21227

* Baltimare, Washington DC ï linkedin.com/in/pooja-anil-61a2b6200 EXPERIENCE

Robotic Process Automation for Engineering Applica- tions Intern

Bosch-Thermotechnology

z Aug 2022 – Dec 2022 (Pursuing) * Watertown, MA

• Worked closely with the Engineering Applications Team and au- tomated various business processes involving orders and quote details using Robotic Process Automation for the Bosch HVAC systems. Major RPA tools used were Automation Anywhere 360, Power Automate Desktop, and Alteryx.

• Developed various full-fledged Power BI dashboards to visualize KPIs and quote/order status of the teams.

• Developed details dashboards for Inside sales team for their most important sales data.

• Worked on various competitive analysis projects to study com- petitor data, build strategies and analyze the same. Associate Software Engineer

TietoEVRY INDIA Pvt Ltd,

z July 2019 – July 2021 * Bangalore, India

• Developed and implemented various applications using Microsoft D365 tools for Retail and Management companies like Eimskip, Iceland.

• Delivered multiple projects using Microsoft SharePoint online administration and development for the internal team. Held re- sponsibility of creating sites/lists/document libraries, setting site administration, customizing web parts using SPFX. The main goal was also to build effective complex workflow around the Share- Point data using Power Automate desktop and as a front end used Power Apps which was also leveraged on SharePoint site pages and home sites.

• Worked on customer retail and logistic data by building Share- Point online architecture for the data and followed by creating applications on Power Apps portal and canvas apps using liquid and JavaScript .

• Developed and Tested web applications using .NET MVC. Student Intern - Master Control Facility

(Indian Space Research Organization (ISRO)

z June 2018 – July 2018 * Hassan, India

• undertook training on Maintaining and controlling a satellite dur- ing its launch and space period in real time.

• Presented on Digital Signal Processing in communication satel- lites payload as a part of the project.

OBJECTIVE

“An Engineering Management and de-

velopment engineer with an analytical

mindset ardent to work in a reputed or-

ganization with focus on Automation,

Programming and Analysis. ”

PROGRAMMING

Python TypeScript C# HTML

JavaScript SPFx .Net Framework

PROFESSIONAL SKILLS

Simplifying complex work Eye for detail

Leadership Analytical thinking

Conflict resolution Flexible Adaptable

Customer Service Self-motivated professional

Excellent communication and organizational skills

Python

MS D365 Tools

Power BI

Tableau

Java Script

HTML

Automation anywhere

SPFx

SQL

Automation anywhere

.Net Framework

MASTER’S PROJECTS

Project 1

Power BI dashboards for Sales and Engineering Applications Team

• Created detailed power BI dashboards to review Quotes, Or- ders and KPIs data for the Engineering Applications Team. Also created power BI dashboards to review yearly historical and month to date sales data compared with targets for the inside sales team and sales managers for the US regions.

• Used power Query, Alteryx and DAX to structure complex raw data and ensure clean data input for the BI charts.

• Generated complex data relationships between data-tables using primary keys.

• Implemented features like bookmarks and Grouping in PowerBI for functionality with great look and feel!

Project 2

Data Analysis and visualization Project

• Undertook a data science project to analyse the substantiality of a hypothesis that “products that have the best rating online and are reasonably well priced do not always contain safe and skin friendly ingredients”.

• Merged two large data sets, one with user reviewed skin care products and the other from California Department of Public Heath with toxic potential chemicals in skin care products.

• Used the language python and libraries like pandas and mat- plotlib to conduct Exploratory Data Analysis involving pre-processing, cleaning, merging, visualizing, and analyzing the data.

• Conducted accuracy tests and data visualization to draw the conclusion against the hypothesis.

• Project GitHub link:https://github.com/Poojaanil-0198/Data601 TECHNICAL SKILLS

• Project management: Project Environment, procurement, WBS, Scope, Cost estimation, Critical Path Analysis, Risk management and analysis, Stakeholder Engagement, Financial Management.

• Operating System: Microsoft Windows, MAC OS.

• Cloud/Virtual: SharePoint Administration and Development, Mi- crosoft Cloud Solutions (D365) like Power Automate and Power- Apps.

• Database Management: SQL, HTML.

• RPA/Automation system: Automation Anywhere 360, Power Automate Desktop and Cloud, Alteryx.

• Data Visualization: Power BI, Excel, Tableau, Google Charts

• Others: Familiar with Agile software delivery approaches, Strong knowledge of Canvas and Model driven frameworks, Under- standing of workflow foundations.

LANGUAGES

English

Hindi

Kannada

EDUCATION

M.S. Engineering Management (Data

Science Pathway)

University of Maryland, Baltimore County

(UMBC).

z Sep 2021 – May 2023

B.S. Electronics and Communication

Engineering

Malnad College Of Engineering

z Aug 2015 – June 2019

MOST PROUD OF

Employee of the Month

Two times employee of the month (Ti-

etoEvry)

È

Student President

Student President (Student Cultural

Association, KVH)

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