Customer Service Relations Manager

Curriculum Vitae

Mahmoud Hammoud Khalaf

Contact Information

■ Email Address : *******.*****@*****.***

■ Call & WhatsApp :

+1-856-***-****

■ Address : USA – Virginia

Personal Information

■ Gender : Male

■ Marital State : Married

Education

■ Bachelor’s Degree in Letters Department of English Language with Good Rating in Syria, 2004

■ Teachers Training Institute of English Department in Syria, 1992

Experience ■ Teacher of English language for

the Ministry of Education in Syria: September 1992 – July 2007

■Teacher of English

language at Riyadh

Schools for Boys and Girls: August 2007 – July 2009

■ Office Manager at al Aqqad Import & Export Company, Syria: August 2009 – April 2012

■ Customer Service & Relations Manager at AlShahbaa Hotel, Syria: May 2012 - April 2015

■ Teacher & coordinator of English language at the American Diploma Division in al Motaqadimah Private Schools: August 2015 –June 2017

■ Academic Supervisor of the American Diploma Department at Neyar Schools : August 2017 August 2022

Skills

■ Ability to Management &Team Leadership

■ Cooperation & Teamwork

■ Planning & Development Strategies

■ Good Communication

■ Working under Pressure

■ Using Computer

Training & Certificates

■ Active Learning Strategies

■ Cooperating Learning

■ Using Computer in Education

■ Multiple Intelligence’ Theory &Teaching English

■ Using the Computer Lap for Teaching English ■ Classroom Leadership

■ Examination Construction & Development*Evaluating Strategies

■ Making Leaders

■ "ELEOT" license as a learner-centric observation tool that measures and quantifies active student engagement.

■ Training & Developing teachers

■ Office Managing and General Relations

■ Customer Service

■ Problem Solving Strategies

Computer

■ ICDLE Certificate

■ Level : Expert

Languages

■ Arabic: Native

■ English: good in Reading, Writing, and Speaking

Note: Driving License is available

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