Roy R. Mendiola
Lake Forest, CA 92630
Phone: 949-***-****
***********@***.***
Objective: To obtain a position that is best suited with my skills, and work experience.
Education: Chapman University, Orange, CA
B.S. Business Economics, March 1992
Experience: Salary:
Nov 2016 MIWA Lock Co., Ltd. Starting: $21.00 per hr
To 9272 Jeronimo Rd, # 119 Ending: $24.00 per hr
Present Irvine, CA 92618
Customer Service Administrator / Bookkeeper
Assist customers with their orders of MIWA products. For example: hotel apartment key cards, key FOBs, & wrist bands, electronic locks, hardware locks (hard keys, knob sets, lever sets, mortise & rim cylinders)
Accounts Receivables – post incoming payments in Sage 50 / Peachtree to their corresponding invoices. Process all incoming corporate checks, & credit card payments to the company’s corporate checking account
Accounts Payable – process outgoing ACH / Wire Transactions for vendors, contractors / installers, W-9 employees, employee expense reports (reimbursement of expenses)
Purchasing Clerk for office supplies, ink cartridges, cleaning supplies, copy paper, various inventory re-sale products, new hire note-book & desk supplies
Nov 2015 Univers Workplace Solutions Starting: $21.88 per hr
To 15310 Barranca Pkwy, Ste 150 Ending: $21.88 per hr
Dec 2015 Irvine, CA 92618
Enrollment Counselor
Assist employees with their benefits (medical, dental, vision, short & long-term disability)
Sale voluntary insurance products (Accident, Critical Illness, & Whole Life)
May 2015 Cox Communications Starting: $14.22 per hr
To 23704 El Toro Rd Ending: $14.22 per hr
September 2015 Lake Forest, CA 92630
Temporary Customer Service Representative
Assist customers with their Cox Cable equipment
Experience: Salary:
December 2014 RemX Specialty Staffing Starting: $17.00 per hr
To 2600 Michelson Dr, #950 Ending: $17.00 per hr
April 2015 Irvine, CA 92612
Temporary Service Center Representative
Assist certified Covered California agents with enrollment issues with their respective clients
Trouble-shoot the online enrollment process, and enroll clients when necessary
Submit Help Desk Tickets to elevate issues with the Covered California website
Direct agents to their respective Medi-Cal offices when necessary
Offer contact information for the respective carriers (Anthem Blue Cross, Blue Shield, Health Net, Kaiser, Molina, & LA Care)
October 2014 Univers Workplace Solutions Starting: $21.88 per hr
To 15310 Barranca Pkwy #150 Ending: $21.88 per hr
November 2014 Irvine, CA 92618
Benefits Counselor
Enroll associates into their respective benefits (medical, dental, vision, & voluntary benefits)
Sales of voluntary / indemnity products (accident, critical illness, short & long-term disability, & whole life insurance)
October 2013 LongView Starting: $15.57 per hr
To 24000 Avila Rd, #2314 Ending: $15.57 per hr
June 2014 Laguna Niguel, CA 92677
General Clerk / Courier
US Citizenship & Immigration file courier, and file destruction.
Data Entry of US Citizenship Petitions
January 2013 Everest College N/A
To 1460 S. Milliken Ave
September 2013 Ontario, CA 91761
Medical Insurance Billing & Coding Student
Experience: Salary:
August 2012 Bankers Life & Casualty / Colonial Starting: 100% Commission
To 23332 Mill Creek Dr, # 125 Ending: 100% Commission
September 2012 Laguna Hills, CA 92653
General Agent:
Sales producer of Bankers Life products: Life, Health, Long-Term Care, Short-Term Care, & Medicare Supplemental policies
Sales producer of Colonial Life products: Life, Health, Indemnity Insurance
Feb 2007 SafeGuard / MetLife Health Insurance Starting: $30,846 per yr
To 95 Enterprise, Ste 200 Ending: $35,000 per yr
April 2012 Aliso Viejo, CA 92656
Claims Reviewer I:
Data entry of dental & vision claims (HMO, PPO, and Specialized).
Data base searches for existing members on Nova Software
Process correspondence of reject claims due to invalid and/or missing information (member info, ADA codes, date of service, etc...)
Process the daily Check Run report
Process the daily MetLife batches of new PPO claims
Cross train within different departments and/or health claims (R.R. Dept, & MetLife PPO claims etc…)