Flight Attendant Assistant Customer

Namperi Yacine

Coulibaly

347-***-****

**************@*****.***

Née le 15 juin 1993

EXPÉRIENCES PROFESSIONNELLES

FORMATIONS

COMPÉTENCES

Communication ( team work, easy touch ) Good knowledge of humanitarian environment LANGUES

English

bilingue

French

langue maternelle

World food program

novembre 2021 - novembre 2022 Burkina Faso

Front office : communicate with customer all informations about the flight. Receive customer’s booking, treat and approve them. Assign passenger to a flight, send e-ticket, send passenger and cargo manifest. Send the statistic of month, direct users meeting and make and send them the meeting report. Aviation Assistant customer service

Éthiopian Airlines

février 2019 - mars 2020 Addis Ababa, Ethiopie

Assure confort, safety and security of passenger during the flight. Assure duty free sales. Make different annoucement during the flight.

Flight attendant

Bank of Africa Burkina Faso

octobre - novembre 2016 Burkina Faso

Update customer data base via call and message.

Prospection in differents city like Gaou, Ouahigouya, Ouagadougou etc. Commercial agent

Aviation academy of Addis Ababa

novembre 2018 - janvier 2019 Addis Ababa / Ethiopia Flight attendant

Isig International

novembre 2013 - mai 2014 Ouagadougou / Burkina Faso Master 1 Marketing

Isig International

octobre 2012 - mai 2013 Ouagadougou / Burkina Faso Licence Marketing

Sainte Theresa College

septembre 2009 - juin 2010 Banfora / Burkina Faso

Baccalaureat

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