Maintenance Technician Claims Analyst

ANDREI SILVA MARQUES

Albino of Morais Street, São Paulo, Brazil

Mobile; +55-11-945**-****, Email- ***.******@*******.*** PROFESSIONAL SUMMARY

The professional Andrei Marques has a degree in automotive systems technologist and automotive maintenance technician and has more than 14 years of knowledge and experience in the automotive field, among 4 years he worked as an automotive mechanic. He has more than 14 years of knowledge and experience in the automotive field. He has worked as an automotive mechanic for 4 years and as an automotive claims analyst for a Japanese private insurance company.

Professional Andrei has practical skills in repair and diagnosis of automobiles between the systems of internal combustion engine, electronic injection, engine cooling, air conditioning, charging and starting, brakes, steering, suspension, clutch, electrical and electronics. He has knowledge in hybrid and electric propulsion vehicles. WORK EXPERIENCE

MAJAN AUTO MECHANICS, SÃO PAULO, BRAZIL

MECHANIC APPRENTICE, (JULY 2008 - MARCH 2011)

Changing engine oil, mechanical and automatic gearbox oil and brake fluid.

Replacing parts: spark plugs, engine air filters, fuel filters, brake discs and pads.

Assisted the official mechanic in rectifying or changing the cylinder head, piston ring, bearings and other internal parts of the engine.

Analysis and calibration adjustment of the rocker arms clearance on the camshaft.

Computerized analysis of pollutant gas emission.

Inspection of the suspension and replacement of shock absorbers, trays, wheel bearings, tie rod ends.

Inspection and replacement of the engine timing belt and auxiliary belt DEALERSHIP SP JAPAN HONDA, SÃO PAULO, BRAZIL

AUTOMOTIVE MECHANIC, (APRIL 2011 - JANUARY 2013)

Perform scheduled maintenance services.

Analyze and test mechanical units such as engine, gearbox, electronic and electrical systems.

Adjust, repair and replace parts and components with faults and malfunctions.

Elaborate budget with cost of parts and labor.

2

Inspection and adjustment of alignment, steering and suspension.

Balanced wheels and changed tyres.

Trained and instructed apprentices.

TOKIO MARINE INSURANCE, SÃO PAULO, BRAZIL

AUTOMOTIVE CLAIMS ANALYST, (JANUARY 2013 - CURRENT)

Provide technical support for analysis and diagnosis of faults in the operation of automotive systems engine, gearbox, electrical and electronic.

Responsible for analyzing automotive claims arising from collisions, floods, theft and manage financial resources of the company in the preparation of budgets with costs of parts and labor.

Negotiate labor directly with workshops providing services in automotive repairs.

Analyze the total cost of repair of the vehicle and define the type of compensation to the customer.

EDUCATION

AUTOMOTIVE SYSTEMS TECHNOLOGIST

COLLEGE OF TECHNOLOGY SENAI, SÃO PAULO, BRAZIL - 2014 AUTOMOTIVE MAINTENANCE TECHNICIAN

TECHNICAL SCHOOL JORGE STREET, SÃO CAETANO DO SUL - SP, BRAZIL - 2011 SKILLS

Team player

Flexibility

Japanese method 5s

Reliability

Agile Working

Attentive to details

VOLUNTEER EXPERIENCE

Donation of food to needy families in the local community.

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