AMANDA RUTHERFORD
**** ***** ******, ******** ** 266554 ·304-***-****
**************@*****.***
Looking for entry level position for customer service representative to assist members with their healthcare needs
EXPERIENCE
DATES FROM 9/15– 2/16
TELEPERFORMANCE
Assisted members with different issues such as claims, billing, benefits and setting appointments
• Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
• Developed reputation as an efficient service provider with high levels of accuracy. DATES FROM 4/16 – 10/16
GENESIS HEALTHCARE
To aid patients with their healthcare needs
Feed and bath the patient and look after as directed by the LPN. DATES FROM 11\21 – TO CURRENT
Deli clerk-to help customers with their needs
EDUCATION
MONTH YEAR
MEDICAL ASSISTANT
To perform and administer healthcare needs as provided by the doctor Setting appointments
Worked on dual plans for customers about their health insurance providing info on claims billing and benefits
SKILLS
• Knowledge with computer and Windows PC
applications and ability to navigate and learn new and complex computer system applications
• Experience using phones and computers as
the primary job tools
• Excellent communication skill
• To aid other with their personal needs
• Ability to multi-task
• Ability to remain organized, focused,
and productive
• Great problem-solving skills
2
ACTIVITIES
I like to help others and advance and hyphen my skills with technology and communication skills. I have a passion for helping others and drive to perform at the highest level I can