Customer Service Bar Manager

Kirby Schneider

*** ****** ***** **, ****, SC ***63 • 803-***-**** • *********@*****.***

PROFESSIONAL SUMMARY

Manager with demonstrated history of maintaining high employee morale and maximizing store profits. Conceive, develop and execute innovative initiatives that reduce costs and optimize efficiency. Assemble and mentor teams to meet and exceed expectations in a collaborative work environment.

SKILLS

Customer service Store leadership

Forecasting and planning

Promotional planning

Inventory control training and development

WORK HISTORY

Bar Manager/ Bartender Lucky's Burger Shack - Irmo, SC

02/2013 - Present

Motivated and disciplined employees according to established requirements. Kept facility compliant with health codes, sanitation requirements and license regulations. Created and implemented an action plan to address cost control issues. Received, inspected and logged all products for accuracy of shipment, temperature and quality. Unloaded trailers, received merchandise, verified orders and broke down produce loads.

Bar Manager East Room - Columbia, SC

01/2014 - 11/2018

Maximized customer service by training staff, overseeing operations and resolving issues in a timely manner. Enhanced sales by promoting products and assisting with creative menu selections. Kept facility compliant with health codes, sanitation requirements and license regulations. Developed unique events and special promotions to drive sales. Handled money, balanced tills, processed credit card payment batches and prepared bank deposits. Prepared and maintained inventory records. Received, inspected and logged all products for accuracy of shipment, temperature and quality. Managed bar inventory, restocked supplies and placed orders. Unloaded trailers, received merchandise, verified orders and broke down produce loads.

Bartender / Entertainment Coordinator Twisted Roots - Lexington, SC

03/2019-3/2022

Made drinks to exact specifications. Booked and scheduled all live entertainment. Made and maintained all FOH scheduling for a team of 10-15 people. Promoted all events through use of social media. Placed vendor orders and implemented action plans to ensure accuracy and quality of shipments. Maintained facility compliance regarding health codes, sanitation, and license regulations.

EDUCATION

Neuromuscular Massage TherapySoutheastern Institute - Columbia - Columbia, SC

Associate of Arts: English Midlands Technical College - West Columbia, SC

ADDITIONAL INFORMATION

Avid charity worker with multiple local affiliations including Epworth's Children's Home, Transitions, The Five Eight Project, and Harvest Hope.

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