Customer Service Research Analyst

Geetha Shetty

Senior Scientist

********@*****.*** • 512-***-****

https://www.linkedin.com/in/geetha-shetty • Austin, TX 78717

Experienced researcher with expertise in driving organizational growth through robust research initiatives, project delivery, product development, quality assurance, and regulatory affairs management within biotechnology industry.

Qualifications Summary

Solid background in leading projects, as well as improving and adopting methodologies, processes, products, and systems to achieve major project objectives.

Expertise in implementing new methods / technologies for project advancement and ensuring compliance with laboratory techniques and guidelines.

Competent at elevating work efficiencies and enhancing overall operations for new scientific products; equipped with a track record of conceptualizing and delivering superior customer service, process improvements, and cost-effective plans.

Expert at directing quality activities as well as administering data collection and reporting systems.

Demonstrated technical leadership and problem-solving expertise, along with a proven ability to lead technical professionals in development and technical support environments.

Career Experience

Indira Gandhi National Open University, New Delhi, India 2019 – 2022

MBA Student (Operations Management)

Gained an understanding of general management concepts and techniques involved in designing and managing operations. Developed comprehensive, clearly written, mathematical analysis that supported decision-making process. Leveraged soft management skills applicable to operations management.

Thesis: ‘A Study on COVID-19 Vaccines: From Bench to the Frontlines with special emphasis on the supply chain management of Pfizer’.

Volunteering 2015 – 2019

Consultant

Performed data analysis as well as prepared, proofread, and edited manuscripts for publication. Provided subject matter expertise to scientists on effective utilization of technical protocols.

Texas A&M University, Institute for Regenerative Medicine, Temple, TX 2011 – 2015

Research Scientist

Conducted research on the topic: “Directed differentiation of human-induced pluripotent stem cell into various neural lineages for cell therapy studies”. Generated BSL2 compliance and safety reports for approval of Institutional Biosafety Committee. Ensured continuation and enhancement of services, while communicating purchases/service pricing/fees for laboratory equipment. Performed multiple laboratory functions, including data analysis, experimental protocols, and manuscripts for publications. Led successful management of cell culture operations, research laboratory, and cell banks.

Developed human-induced pluripotent stem cell lines in laboratory.

Recognized for authoring and co-authoring eight peer-reviewed publications.

Assessed and resolved laboratory issues through corrective action planning using analytical skills.

Boosted knowledge and performance of scientists, graduate students, residents, and technicians by delivering technical and scientific leadership.

BASF, Research Triangle Park, NC 2008 – 2011

Regulatory Scientist Senior Associate Scientist

Analyzed quality, safety, efficacy, and performance of all biotechnology crop products by developing new tools, standards, and approaches. Adhered to GLP guidelines while generating necessary information. Addressed regulatory requirements of different countries with cross-functional global regulatory team collaboration.

Created a safe work environment by developing and implementing SOPs for GLP.

omolecular characterization and safety assessments of DNA inserts,

ovector construction and transformation.

Additional Experience

Research Analyst, Eagle Eye Research Inc., Durham, NC

Research Analyst/Laboratory Manager Research Technician II, Duke University Medical Center & VA Medical Center, Durham, NC

Education

Master of Business Administration in Operations Management

Indira Gandhi National Open University, New Delhi, India

Master of Science in Zoology (Specialization: Genetics)

University of Mysore, Mysore, India

Bachelor of Science in Chemistry, Zoology, Botany

Osmania University, Hyderabad, India

Certifications

Acquired industry GLP certification, EPA, North Carolina State University, NC

Project Management Course, Udemy

Java Programming, Wake Technical Community College, NC

Patents & Publications

John H. Reif, Peng Yin, Thomas H. LaBean, Geetha Shetty, Erik A. Schultes 200******** Analyte Detection Using Autocatalytic Chain Reactions 04-02-2009

32 publications - (Geetha A. Shetty – Google Scholar)

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