Sales Associate Case Worker

Mary Podschelne

605-***-**** **** S. Terry Ave A*, Sioux Falls, SD 57106 ************@*****.***

Career Objective

Obtain part-time position as a Patient Access Representative – Emergency Department at Sanford Health. I am dependable, team oriented, a self-starter and willing to go the extra mile for patients as well as the team I work with.

Relevant Experience

Greet and assist clients in a variety of settings: retail, registrar, restaurants

Verify client demographics in order to accurately register client

Register students and educated them on what classes to take

Use computer to scan all documents before assigning to case worker

Add new material to file records and create new records as directed by case manager

Obtain signatures from students on necessary paperwork

Check all paperwork for accuracy and coordinate transfer of file based on case assignment

Collect payments as directed by policy

Work through registration process to address and resolve any errors or discrepancies

Schedule students for classes

Office Skills

Proficient computer skills

Multi-line phone (10 line)

Maintain/update client database

10-key

Filing

Attention to detail; making sure all paperwork corresponds to correct student or case number

Make copies

Send faxes

Work History

Scanner Experience Works Sioux Falls, SD 03/2019-Present

(Department of Social Services)

Sales Associate Cracker Barrel Sioux Falls, SD 08/2014 – 11/2018

Supervisor Fry’s Electronics Fremont, CA 01/2007 – 01/2014

Sales Associate JCPenney Madison, WI 11/1999 – 11/2008

Registrar Central Texas College Zama, Japan 11/1991 – 01/1998

Education

Associate Degree, Business

DeVry University San Jose, CA

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