Center Representative Customer Service
Resume:
Ida
James
**********@*****.***
Shreveport, Louisiana
Summary I love to work with mbrs i am always on time if not early for work i always leave work giving 100 percent of my time. I follow the guidelines.
Education
05/1981
Parkway High School
Social studies • Bossier City, LA
Skills
Experience
05/2019 - Present
Usaa Federal saving Bank
Call Center Representative • Shreveport, LA
Provide exceptional customer service to all incoming clients 04/2016 - 06/2019
Taco Bell
Assistant Manager • Bossier City, LA
Provide exceptional customer service to all incoming clients Truck orders deposit and schedules and also inventory and end of period time sheets hiring and firing employees customer service i ran a shift of 8 or more pple
06/2012 - 05/2016
Whataburger
Team Leader • Shreveport, LA
Assisted General Manager with weekly schedule, adjusting for employee requests, expected customer traffic and budget
Managed up to [how many] employees during fast-paced shifts, delegating responsibilities to ensure customer satisfaction
Addressed customer service concerns, resolving issues and ensuring exceptional experiences
Complete monthly inventory, identifying over/understocking to improve ordering for next quarter
Languages
Customer service Microsoft office
Scheduling
English
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