Experience
YAJAIRA CUEVAS
Administrative Assistant
908-***-**** ************@*****.*** Hazlet, New Jersey 07730 Hardworking professional with over 10 years of experience and a proven knowledge of back office operations, administrative support and customer service. Very dedicated and with the abilities to multitask. Aiming to leverage my abilities to successfully fill the vacancy at your company. Administrative Assistant
MASOULEH CORP, Clifton, NEW JERSEY
June 2019 - August 2022
• Billing
• Payroll
• Heavy phone volume
• Invoicing
• Great Customer Service
• Quickbooks
• Excel
• Word
• General office work
• Designed and streamlined departmental forms, fostering data entry and retrieval.
• Utilized financial reporting software to generate financial statements and create reports.
• Maintained files and filing, keeping sensitive information confidential.
• Proofread and edited correspondence to fix typographical errors or mistakes in grammar.
• Maintained calendars and schedules to set appointments for management team.
• Screened incoming telephone calls, routing to appropriate personnel. Receptionist/Assistant
BROADWAY DENTAL, Passaic, NEW JERSEY
February 2015 - June 2019
• Verifying Dental Insurances
• Heavy phone volume
• Customer Service
• Filing, scanning, faxing
• Greet and meet
• Assist patients
• General office work
• Sorted incoming mail and placed in department bins or distributed to personnel. Answered questions about organization and provided callers with address, directions and other information.
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Education
Languages Skills
References
Used proper telephone etiquette, answered calls and caller questions and transferred to proper extensions.
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• Used sign-in sheets and other check-in procedures to track visitors on premises. Operated multi-line telephone system to answer incoming calls and accurately direct callers to appropriate employees.
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• Signed for incoming deliveries and notified employees of packages.
• Displayed pleasant and professional voice and demeanor, positively representing organization.
• Complied with privacy and confidentiality policies when communicating with callers and guests.
• Reviewed and audited subcontractor invoices, vendor payments and employee monthly expense reports.
• Maintained detailed and accurate records of visitor requests and of calls received.
• Provided typing, word processing and clerical support and assisted with special projects.
• Performed routine bookkeeping tasks to record and store financial transactions.
• Checked visitors in and directed or escorted to appropriate departments and personnel. High School Diploma
Bloomfield High, Newark, New Jersey
June 2001
Spanish
Fluent
• • Multi-Line Telephone Systems
• Appointment Coordination
• Strong Organizational Skills
• Multitasking and Time Management
• Excel Spreadsheets
• Invoice Processing
• Payroll Administration
• QuickBooks Expertise
• Directing Callers
• PC Proficiency
• Reception Duties
• Bilingual in Spanish and English
References available upon request