Entry Specialist Service Representative

RAINA ROJO

**** * *** * ***** Cross, UT ***** • 801-***-**** • *************@*****.***

DEDICATED SENIOR LOAN PROCESSING SPECIALIST

Disclosure Specialist • Loan Processor • Data Entry Specialist • Compliance Manager

Accounting • Auditing • Research & Development • Processing, Documentation, & Invoicing

Analyzed Disclosures • Maintained Loan Pipelines • Bolstered Efficiency • Ensured Quality

Generated Reports • Mitigated Risk • Implemented Resolutions • Optimized Procedures

WORK EXPERIENCE

Academy Mortgage Corporation, Draper, UT June 2020 - present

Disclosure Specialist, Mortgage

●Processed 40+ loans on a daily basis and reviewed/disclosed initial disclosures for 9 regions.

●Secured 200+ loans monthly, earning the title of top producer.

●Maintained a 300 loan pipeline queue and knowledge of the bank’s loan programs offered.

●Partnered with others in the compliance department and in business units to fix issues and managed company disclosure timelines to maintain delivery standards and timetables.

●Prepared loan estimates with the new loan application and sent initial disclosures.

Radian Group, Midvale, UT March 2019 - May 2020

Billing Coordinator, Real Estate

●Reviewed 2,000+ invoices monthly, ensuring accuracy according to Radian's strict guidelines and referred past-due payments to the collections department.

●Utilized effective invoicing procedures alongside the accounting staff and the contracts department to maximize the effectiveness of billing operations.

●Generated & submitted invoices based on established accounts receivable schedules/terms.

Primary Residential Mortgage, Salt Lake, UT April 2016 - Jan 2019

Insuring Specialist, Mortgage

●Analyzed mortgage documents for accuracy, which included title abstracts and insurance forms.

●Monitored pipelines to track and log the status of loans.

●Collaborated with underwriters to fix application problems and resolved issues.

W.J. Bradley Mortgage Capital, LLC, Sandy, UT Feb 2013 - March 2016

Purchase Coordinator, Mortgage

●Maintained checklists of required documentation and closing.

●Validated and audited final signed documents in accordance with state and investor guidelines.

●Evaluated identified defects and remediated issues by using established procedures.

EDUCATION

Salt Lake Community College, Salt Lake, UT

Associates in Business Administration

TECHNOLOGIES

Encompass, Microsoft Office, Teams, Zoom, UltiPro

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