Service Representative Customer

Belinda Harper

Customer Service Representative

570-***-**** *************@*****.*** Tobyhanna, Pa 18466 EXPERIENCE

DIRECT CARE PROFESSIONAL, Pennsylvania

Open Systems Healthcare, January 2020-Present

• Administered medications to patients based upon physician or nurse guidelines.

• Prepared and served food for patient, following special prescribed diets.

• Documented delivery of quality care in client's clinical record.

• Identified changes in client status or needs and communicated to supervisor. VALET DISPATCH, Mount Pocono, Pennsylvania

Mount Airy Casino, April 2015-April 2020

Called emergency responders and proper authorities and provided motorist assistance, such as giving directions and helping jump start stalled vehicle.

•

• Inspected vehicles to detect any damage.

• Retrieved automobiles for customers in parking lots, storage garages and new car lots. Numbed tags on windshields, log tags and attach tag to customers' keys and give customers matching tags for locating parked vehicles.

•

• Explained and calculated parking charges, collected fees from customers and responded to customer complaints.

• Provided customer assistance and information, such as giving directions and handling wheelchairs.

• Greeted customers and opened car doors.

• Performed cash handling tasks, such as making change, balancing and recording cash drawer and distributing tips.

• Escorted customers to vehicles for safety purposes.

• Performed personnel activities, such as supervising and scheduling employees.

• Met deadlines while maintaining high-quality deliverables. CERTIFIED STERILE PROCESSING TECHNICIAN, Swiftwater, Pennsylvania Sanofi Pasteur, January 2009-January 2011

• Disposed of waste and hazardous materials.

• Examined equipment to detect leaks, worn and loose parts and other indications of disrepair.

• Checked sterile supplies ensured that are not outdated.

• Recorded sterilizer test results.

Disinfected and sterilized equipment, such as respirators, hospital beds and oxygen and dialysis equipment, using sterilizers, aerators and washers.

•

• Worked with coworkers to complete tasks.

• Assisted with new hire orientation and employee training. EDUCATION

HIGH SCHOOL DIPLOMA, NEW YORK

Beach Channel High School, June 1980

CERTIFICATIONS

• Clinical Orientation • Google Project Management REFERENCES

References available upon request

Contact this candidate