Mechanical Assembler Customer Service
Resume:
ANTHONY CHAVARRIA
Chicago, Illinois
*******.***********@*****.***
EDUCATION ART INSTITUTE OF FT. LAUDERDALE - Fort Lauderdale, Florida Candidate for Associate Degree in Video Production, December 2000
UNIVERSIDAD DE SAN CARLOS - Guatemala City, Guatemala
Twenty four graduate level credits completed toward Bachelor Degree of Architecture, 1979 to 1980
UNIVERSIDAD RAFAEL LANDIVAR - Guatemala City, Guatemala
Eleven graduate level credits completed toward Bachelor Degree of Architecture, 1978 PROFESSIONAL BACKGROUND
AT&T Construction and Engineering - East Dundee, Illinois
Cable Splicer Technician, March 2015 to June 2016
•Conducted multiple tests on existing cables to identify solutions to test and field problems. Repair aerial or underground damaged cable via splicing or replacing existing cables to maintain services for AT&T customers due to Legal Mandates issued at different locations.
AT&T Inc. - Chicago, Illinois
Accounts Receivable Representative, June 2012 to March 2015
•Responsible for the collection of customer payments over the telephone. Assist other collections representatives with resolution of complex issues.
•Participated in internal team meetings to standardize processes for Customer Administration as they relate to invoice generation, chargeback reporting and vendor reimbursement. Serve as a single point of contact for ongoing billing, accounts receivables, finance and vendor inquiries.
AT&T Construction and Engineering – Buffalo Grove and Chicago, Illinois
Cable Splicer Technician, March 2001 to June 2012
•Conducted multiple tests on existing copper cables to identify solutions to test and field problems. Installed new terminals on aerial or underground cable via splicing to maintain services for existing and new AT&T customers.
•Maintained aerial or underground fiber optics cable by fusing single mode fiber cable to meet the needs of mayor AT&T customers.
CHROMAS I WEBTRON - Fort Lauderdale, Florida
Mechanical Assembler, January 1998 to June 2000
•Assembled pneumatic and hydraulic components (SMC) for final assembly. Helped in the building of industrial machines for the printing industry using mechanical schematics.
GRIBETZ INTERNATIONAL - Sunrise, Florida
Electrician, 1997 to 1998
•Constructed industrial machines for the textile industry using electrical schematics. Installed all electrical components such as electrical wiring, transformers, PLC modules, main computer and software programs.
WMS GAMING INC., DIVISION OF WILLIAMS ELECTRONICS - Chicago, Illinois
Technician in Mechanical Engineering, June 1993 to June 1997
•Conducted multiple tests on prototype and field machines to identify solutions to test and field problems. Accurate and reliable organization and reporting of results to Engineers.
•Effective and efficient supervision of Test Group employees. Assigned product tests and reviewed collected data. Interviewed potential employees.
•Provided technical and mechanical support to the Mechanical, Electrical, Production, Multimedia, and Customer Service Groups.
ANTHONY CHAVARRIA
Chicago, Illinois
*******.***********@*****.***
CHICAGO MARRIOTT DOWNTOWN HOTEL - Chicago, Illinois
Minibar Attendant & Maintenance, May 1988 to June 1993
•Instrumental in the installation of computerized Mini-bar system (ROBOBAR) throughout 30 floors of hotel.
•Maintained and repaired Mini-bars including replacement of circuit boards, coaxial cables, and internal fiber optic cables.
Other Qualifications and Skills:
•Fluent in Spanish and English.
•Reading of electrical and mechanical blue prints.
•Computer literate in several software programs (e.g. MS Word, MS Excel, Windows XP, 7 and 8).
•Disc Jockey for weddings and other parties, specializing in Latin Music, 70's and 80's music.
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