Prevention Agent CDL B DRIVER

KESHON HOPSON

** **. ******** *** *** York, NY **026

Phone: 718-***-****

Email: *************@*****.***

● 8yrs. customers service experience in a sales driven environment

● Accustomed to standing, lifting for long periods of time

● Knowledge of MS Word, MS Excel and MS Powerpoint

● New York State Driving Licence

● New York State CDL Class B Class A Permit

● Endorsements:Air Brakes, School bus, Passenger, Combination, Double Triple WORK EXPERIENCE

Greyhound Dec 2021- Present

Driver

● Cross country couch operator

● Pre trip post trip 45ft bus

● Pick up drop off passengers at designated location

● Scan tickets

● Operate wheel chair lift

● Professional appearance

● While providing excellent customer service.q

GVC11

Nov 2020- Dec2021

Driver

● Pick up n drop off customers on MTA route

● Follow manifest n record all data from each trip.

● Collect Mta bus fare

● Operate the lift for the disabled customer.

● Properly load n secure all wheelchairs n loose objects for travel

● Safety return vehicle to base.

USPS POSTAL SERVICES

June 2019-Sept 2019

CCA Carrier

● Rack route

● Separate Relays

● Delivery of parcel(promaster)

● Delivery of mail.

Rite Aid Pharmacy

March 2018-June 2019

Loss Prevention Agent

● Monitor Cameras

● Identify suspicious behavior

● Employees Bag Check

● Maintain entry log book for store

● Protect property with protection

● Retrieve property from dishonest customers before exiting the store. Watch Guard 24/7

Sept 2017-March 2018

Shift Lead Unarmed Security Guard

● Train new guards

● Sign visitors/employee in/out

● Answer phone

● Patrol

● Watch camera/monitors

● Fax time sheets for site every week for payroll

Aerotek

March 2017-Feb 2018

Machine Operator/ Warehouse associate

● Open production line

● Push product to order

● Stack finish product on pallet

● Shipping/receiving

● Break down tote

● Document all damaged good

● Keeping inventory on material received and used. FJC Security Service Inc,

March 2015-Dec 2016

Security/ Fire Guard

• Responsible for documenting visitors

• Maintaining a safe environment

• Escort visitors to proper destination

• Report/document any maintenance concerns.

U.S. Security Associates, Inc Aug 2014–March 2015

Security Officer/ Rover

● Log Delivery/Visitors in/out upon entry of location

● Watch 15 different camera’s per post

● Give meal breaks for designated posts

● Give meal break for Camera control room with 5 monitors and 100 cameras.

● Scan and secure all hotspots and checkpoint on premise.

● Open/secure all bullards upon request.

SEARS – Glen Allen, VA Oct 2013–June 2014

Backroom Associate

● Worked within stockroom of Sears store performing a wide range of duties

● Unloaded trucks, moved new merchandise into designated areas, kept electronics in locked storage room and categorized new clothes for sales floor display

● Informed customers and supervisor when special orders were delivered and separated items for easy pick up

All Team Staffing – Richmond, VA June 2013-Oct 2013 Server/ Dishwasher

● Responsible for helping front of house and back of house staff with various duties

● Worked within University of Richmond’s Cafeteria serving breakfast, lunch and dinner

● Collected, cleaned, washed and whipped down dishes manually and using a dishwashing machine

Debbie’s Staffing – Richmond, VA Aug 2012–Nov 2012 Factory Line Worker

● Responsible for scanning all outgoing merchandise and packing shipment as ordered EDUCATION

City Investigative Security School- New York, NY 2010

● Obtained 8/16 hour certifications

South Bronx Job Corps – Bronx, NY 2009

● Obtained GED

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