Manager, Customer Service, Training Manager, R&D, Logistics.

MARSHALL G. CRENSHAW, JR.

KUNA, ID

208-***-**** • *********.****@*****.***

PROFESSIONAL SUMMARY

NATIONAL ACCOUNT MANAGER with extensive professional experience overseeing sales and operations on behalf of retail food stores and manufacturers, utilizing relationship management skills and sales acumen to drive growth and achieve organizational objectives. Dedicated and driven professional with a proven record of establishing new account management processes, standardizing operating procedures to reduce costs and increase employee efficiency. Inspiring mentor adept at training staff members to succeed and compelling personnel to achieve professional advancement. AREAS OF EXPERTISE

Account Management

Employee Training

Grocery Operations

Research & Development

Marketing & Merchandising

Business Development

Retail Food Management

Logistics Evaluations

Team Leadership

Purchasing & Buying

Territory Management

Manufacturing Methods

SELECT ACHIEVEMENTS

• Drove sales growth for the Seneca Food Corporation, cultivating some of the company’s largest and most selective accounts in order to facilitate tens of millions of dollars in revenue generation.

• Consistently exceeded requirements and took on additional responsibilities while working as a National Account Manager with Seneca, performing a variety of functional tasks spanning store management, product research and development (R&D), purchasing, and other areas.

• Instructed and led employees at various companies, delivering effective training sessions that instilled personnel with the skills and inspiration needed to succeed and grow professionally. PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS

VALLEY REGIONAL TRANSIT 2021 – PRESENT

JULY 2012 ACCEPTED FULL TIME POSITION, DRIVING ROUTES FROM CALDWELL TO BOISE, ON DEMAND AND ACCESS. THIS INVOLVED 3 DIFFERENT BUS TYPES AND PROGRAMS. ALSO, COACH NEW CADETS TO FINALIZE THEIR DRIVER TRAINING.

BROWN BUS COMPANY - NAMPA, ID 2019 - 2021

ROUTE DRIVER, CHARTER DRIVER, NOON SHUTTLE DRIVER, IMMIGRANT SCHOOL DRIVER. BECAME FULL TIME TRAINER BEFORE LEAVING BROWN BUS IN JULY 2021. Seneca Foods Corporation – Buhl & Nampa, ID 2000 – 2019 National Account Manager

• Managed and grew valuable national accounts for the company, driving significant year-over-year

(YOY) revenue growth by securing and expanding national and international client accounts. MARSHALL G. CRENSHAW, JR.

NAMPA, ID

208-***-**** • *********@********.***

• Achieved tens of millions of dollars in growth after expanding relationships with elite, selective, and boutique clients, leveraging the company’s superior product lines in conjunction with effective sales and relationship management techniques to develop and expand accounts.

• Oversaw a variety of accounts comprised of numerous private label products such as canned vegetables, canned soups, canned fruit, maraschino cherries, canned chili and hash, glass gravies, canned beans, and shelf-stable side dishes.

• Utilized cross-functional collaboration skills to contribute to numerous projects and responsibilities within the organization, including customer concepts, product research and development (R&D), logistics, inventory control, and technical services. PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS CONTINUED

• Standardized responsibilities and set the benchmark for performance regarding account management roles; enabled the company to successfully transition all internal account management employees to remote employment, thereby reducing overhead costs and improving employee productivity.

• Interviewed new private label customers and assigned clients to the proper account managers. Scolari’s Food & Drug – Reno, NV & Pismo Beach, CA 1985 – 2000 Assistant Manager Buyer Trainer

• Supported the opening and operation of the company’s new box store format, overseeing and managing center store schematics, item selection, and employee training and development.

• Improved order frequency requirements, establishing a new process that enabled growth and quality customer service at high-volume locations; additionally, reduced aisle congestion and enhanced employee productivity by further optimizing ordering procedures.

• Carried out traffic flow charting to maximize promotional placements throughout stores.

• Spearheaded the opening of a major super store in Caughlin Ranch, Reno, establishing one of the organization’s super store locations in the region.

• Traveled to multiple retail locations to train employees and lower-level managers on customer service best practices, augmenting employee performance and helping realize professional development.

• Executed essential duties as a buyer, interfacing with vendors to purchase products for the store. Pepsi Cola Bottling Company – Reno, NV 1980 – 1985 Assistant Sales Manager

• Leveraged advanced sales strategies and relationship management to successfully drive growth.

• Supported the Sales Manager, executing essential managerial duties when required.

• Achieved awards for exemplary sales performance, exceeding expectations for a large company with a massive sales force; secured the highest sales growth for the Western Region from Sunkist and the second highest increase for Pepsi Cola.

• Built and strengthened key client relationship, safeguarding vital revenue streams. Previous Experience:

Albertsons – Store Manager Assistant Store Manager HBA & General Merchandise Manager HBA & General Merchandise Trainer Bagger

MARSHALL G. CRENSHAW, JR.

NAMPA, ID

208-***-**** • *********@********.***

EDUCATION

Courses Toward Bachelor of Arts (BA)

Northwest Nazarene College

TRAINING

Meat Sanitation & Deli Sanitation Time Masters Self-Awareness – Cornell University Management Training Courses – Albertsons / School Bus Driver Training and Trainer, Regional Bus driving training.

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