Salesforce Administrator Data
Resume:
GUTTA SILPA
***********@*****.***
Visa Status: H4 EAD
SKILLS
● Apex
● VisualForce
● SOQL
● HTML, CSS and JavaScript
● LWC
CERTIFICATIONS
● Salesforce Certified
Administrator
● Salesforce Certified
Platform Developer-1
EDUCATION
Master Of Computer
Applications (2008),
Osmania University,
Hyderabad,
Telangana, India.
Bachelor Of Computer
Applications (2004),
Nagarjuna University
Andhra Pradesh, India.
PROFESSIONAL SUMMARY
A Salesforce professional with 2.5 years of experience looking for an aspiring career within a leading organization where I can grow inherently with the growth of the organization. I'm interested/excited/enjoy working with Salesforce.
WORK HISTORY
Company: Aadhya Analytics Inc, Westborough,
Massachusetts.
Salesforce Administrator
02/2020 - Current
Project 1: I am working with an American queue
management company which produces software-as-a-service solutions to eliminate waiting lines. The queue management system allows customers to wait in a virtual line rather than a physical line.
Responsibilities and Developments:
● Integrated Hubspot to Salesforce.
● For smooth running of the business processes developed processes using the process builder and Workflows for easy identification of Exceptions and Service Failures in the system.
● Worked on Data Migration Activities Using Data Loaders.
● Successfully transitioned the Whole org from Classic to Lightning.
● Created Collaborative forecasting model for the business.
● Designed reports as per their business requirements.
● Integrated Zendesk and DocuSign.
● Worked on roles, profiles and permission sets based on business requirements.
Project 2:
Worked with an American insurer group which focuses on ensuring automobiles, homes and small businesses and also provides other insurance and financial services products. This includes Online Portals for both agents and end Users having different systems for Policy Creation, Claims Creation and Policy Status Checking.
Responsibilities and Developments
● Worked on the Claims System and Developed the Visual force Pages and Controllers based on the business
requirements.
● Involved in Developing the Online Insurance Status Checking System (Status Path).
● Developed the Email templates and Workflows for easy identification of exceptions and service failures in the system.
● Worked on Data Migration Activities Using Data Loader into different Sandboxes.
● Performed Unit Testing and developed test classes for the Apex classes.
.
LANGUAGES
● English
● Hindi
● Telugu
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