Tech Support

Alicia Smith 919-***-**** *******.*****@*****.***

Objective

Detail- and Looking customer. remote Oriented to further work and experience. develop compassionate my Proven customer customer track service record service skills of providing representative while a part a high-of with a quality company 3+ years customer who of values customer experience. the facing Education

HIGH SCHOOL DIPLOMA 2014 CHAPEL HILL HIGH SCHOOL Skills & Abilities

Sales and Sales Support Leadership

Typing (70wpm) Verbal and Written Communication

Cash Handling Microsoft and Macintosh Systems

Technical Support Software Troubleshooting

Microsoft Suite Organization and Time Management

Softphone application training Citrix

Experience

Tier 1 Technical Support Conduent 6/2020 - 12/2021

· Warehouse 100% Stats Associate for 3 months Amazon - Worked 07/apple 2021 and - 12/healthcare 2021 campaign – 100% customer service satisfaction

· Shift Fullfillment Lead Circle Center K 02/2021 - 05/2021

· Retail Creating Sales Shift Associate schedules, Krisy delegating Kreme tasks, 01/2019 Supervising - 12/2020 employees and training new staff.

· Office Managed Assistant and oversaw A-Z Surplus merchandise 03/2018 resets - 12/2018

· Cap Inventory, 1 Associate handling Walmart safe, and 06/in 2017 charge - 03/of 2018 customers.

· Sales Keeping Support area Associate stocked Bath and Body Works 12/2016 - 06/2017

· Stocking

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