Data Entry Customer Service
Resume:
METITA INGRAM
adtls7@r.postjobfree.com 678-***-****
OBJECTIVE
To obtain a position within a company that will allow me to utilize my skills and knowledge with growth potential.
SKILLS & ABILITIES
10key, WIN, Paperwise, customer service, management skills, cash handling, mims, customer recovery, Redprairie, WMS, PINC, SAP, OLAS, collections, multi-line phone system, voice picking, packing, cherry picker, forklift, electrical pallet jack, Microsoft office, bookkeeping, clerical
EXPERIENCE
ACCOUNT CHAMPION LEAD
MAINFREIGHT- ATLANTA, GA
OCT 2020- CURRENT
Being a pivotal member of the Branch, focusing on leading from front and never accepting mediocrity. Supporting my team and doing what is necessary to get the job completed. Focusing on key performance indicators illustrating to our customer why Mainfreight is the right provider for them. Continuously looking for ways to improve processes and establish new efficiencies. Freedom to proactively seek out and develop future initiatives.
LEAD
STAPLE FULLFILLMENT CENTER - LITHIA SPRINGS, GA
NOV 2017- OCT 2020
Administrative duties, WIN, accounting, AS400, RedPrairie, PINC, customer service, warehouse communications, data entry, multi-line phone, Paperwise, Microsoft office, pallet building, scheduling, customer recovery, monitor loading/ unloading of trailers, voice pick, trailer inspections, coach, and train over 50 employees’ etc.…
SHIPPING & RECEIVING
JOHNSON CONTROL - LITHIA SPRINGS, GA
JAN 2010- AUG 2017
Receiving, record keeping, returns, inventory, WMS, case count, coordinate the rework, repair, or disposal of parts to fulfill customer requirements and process material returned from customers, determine cause, and provide resolution, operate cherry picker, forklift, and electrical pallet jack, customer recovery, clerical, inventory control, collections, etc……
EDUCATION
BOOKER T. WASHINGTON HIGH SCHOOL,
ATLANTA, GA
DIPLOMA
ATLANTA TECHNICAL COLLEGE,
ATLANTA, GA
ASSOCIATE DEGREE
COMMUNICATION
I am motivated, resourceful, dependable, enthusiastic, meticulous, outgoing, and great at team building! I have experience working in the logistics industry for many years, in which I have gained customer skills with advanced Customer Care, time and team management, as well as labor skills. I am also great at completing tasks in a timely manner.
LEADERSHIP
Highly organized and results-focused leader with over ten years of experience coaching and mentoring other teams’ members. Proven record of spearheading projects to increase operational efficiency and improve collaboration among interdepartmental teams. Great verbal and written communication skills. Employee Of the Year Award, Employee Leadership Award, Performance Award, Behavior & Value Award, etc.……
REFERENCES
FABIAN LEE, SUPERVISOR
MAINFREIGHT
KENYATTA BROWN, TEAM LEAD
MAINFREIGHT
TANKIA WISE, SUPERVISOR
JOHNSON CONTROL
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