Customer Service Call Center
Resume:
PHILLIP BRENT HAYWOOD
**** ******** ** *** *** Monroe, NC 28110
980-***-**** *************@*****.***
OBJECTIVE
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
EXPERIENCE
Bojangles
September 2018 -
Assistant Unit Director
Cash Handling
Inventory Control
Customer Service
Customer Resolution
Recruit, Hire, and Train
Ace Motor Acceptence Corporation
February 2015 - February 2018
Floorplan Coordinator/Accounting Clerk
Record Journal Entries and Bank Transfers
Monthly Accounts/Bank Reconcilations
Maintain Awareness of Dealer Limits
Communicate with Dealers and Auto Auctions by Phone and Email Convergys
February 2011 - February 2015
Customer Service Representive
Answer incoming calls in call center
Greet customers while logging call information
Effectively transfer call to right department
EDUCATION
South Piedmont Community College
2014
Associates Degree - Acoounting
SKILLS
ServSafe
Customer Service
Decision Making
Excel
REFERENCE
Brandi Mantz - "Bojangles"
Unit Director
Karen Stewart - "Bojangles"
Assistant Unit Director
Contact this candidate