Assistant Virtual Customer Service

Summary

Passionate and conscientious guest service agent with 3+ years of experience providing high-quality customer service

Proven track record of multitasking, attentiveness and courtesy Maintain a compassionate and positive attitude and a friendly and welcoming demeanor during customer interactions

Customer service representative able to resolve customer concerns and problems quickly and efficiently Experience in a fast-paced and energetic environment that prioritizes customer needs and concerns Experience

Customer Service Associate

World Foods Supermarket • San Diego, California

02/2016 - 05/2021

Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards

Upheld the highest standards of cleanliness and staff conduct and reduced complaints by 25% Developed a better understanding of the company's product offerings, creating greater enjoyment of the store's merchandise

Skills

Customer service, Time management, Communication skills, Computer literacy, Leadership, Microsoft word, Guest services

Education

Automotive Technology

Cuyamaca College • El Cajon, CA

07/2024

Eugene Al Hodges Jr.

***********@*****.*** / 619-***-**** / 1140 Naranca Avenue, 2, El Cajon, CA