Entry Clerk Data
Resume:
Juanita Dunham
Kansas City, ***** (US)
**************@*****.***
PROFESSIONAL SUMMARY
Customer service representative with experience in data entry, customer service, management, telephone customer service, technical support, customer care and reception duties, several software sulution programs.
Leveraging great organizational and multitasking
skills, adept at interacting with diverse individuals and groups providing exceptional customer care. EMPLOYMENT HISTORY
Data Entry Clerk, Cherokee Nation
• clerical work using several applications of various work methods and procedures, and departmental functions, policies and practices
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Original Entry and/or Data verification functions on Information Returns on the SCRIPS and /or ISRIP systems.
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Transcription of information into a computer program
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Input data into an inventory tracking system
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Input entity changes, such as name and address changes, on a computer system
Jul. 2022 - Present
Kansas City, Missouri
Customer Service Rep, Spectrum Mobile Call Center
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Communicating with customers to uncover customer needs, answer questions
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Sep. 2020 - Dec. 2021
Kansas city, Missouri
Troubleshooting technical inquiries
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keeping records of actions taken and create documents of customers histories
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Use of advanced diagnostic tools
Multitasking to repair a variety of services and equipment Customer Service Rep, Spectrum Mobile Call Center
Greet and assist customers
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Assist the Store Manager in the daily operation of the store
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Maintaining inventories, store appearance and completing daily paperwork
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Answer questions and resolves customer inquiries and concerns
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Ensures a clean, well-stocked store for customers
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Supervised, trained and developed Store Associates on Family Dollar operating practices and procedures
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Organizing merchandise, and transfering merchandise from stockroom to store
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Assist Store Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits and receipts
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Support Store Manager in loss prevention
Feb. 2018 - Aug. 2020
Kansas City, Missouri
EDUCATION
GED
• Youth Build, St Louis, Missouri
May. 2008
Microsoft Word Excel
SKILLS
Experienced
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