Customer Service Sales Coordinator
Resume:
JOHN S. CHAVANNES
*************@*****.***
OBJECTIVE
Seeking a position Cyber Security field to utilize my professional skills years of professional experience. Passionate about continuously learning and helping customers through applying the latest technologies in areas specializing in Security Interfaces and Vulnerabilities
SKILLS & CERTIFICATIONS
CompTIA Sec+ certified
CompTIA CySA+ in progress
CompTIA Network+ in progress
Project Management Experience
Troubleshooting
Creative Problem Solving
Security Protocol knowledge
Professional Communication
Vulnerability Scanning
Result Driven
Developmental Training
Backup Recovery Solution
Microsoft Software
Fast Learner
Self-starter
EXPERIENCE
AUGUST 2016 – CURRENT
PROJECT ESTIMATOR, OVERHEARD DOOR OF WASHINGTON D.C. COMPANY, BELTSVILLE, MD
Responsible for providing superior customer service and achieving sales budget.
Answer emails and assist customers, as needed
Analyze architectural drawings for large projects in the metropolitan area.
Estimate And Provide Written Proposals.
Negotiate Government Contracts
Conduct Scope Call Reviews
JULY 2008 – JULY 2016
MILLWORK/ LUMBER SALES SPECIALIST, LOWES LAUREL, MD
Mentor new associates in the department.
Apply basic mathematical concepts and knowledge of weights/ measures when creating installation contracts for doors, windows and decks.
Understand and respond to Customer inquiries efficiently and without delay
Assist customers with questions and inquiries on products.
Input customer’s information into system quickly and efficiently for special order sales.
FEBRUARY 2006 – MAY 2008
INSTALL SALES COORDINATOR, LOWES LAUREL, MD
Answer phone call and assist customers, as needed.
Place phone calls to installers to schedule install jobs.
Process installer payments via electronic system.
Verify contracts and process work orders.
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