Ragad Tayseer
Cell: 647-***-**** Email: *************@*******.*** Waterloo, ON
Summary
A consistently high achieving and award winning Senior Medical Representative/ Product Manager. Demonstrated high work ethics with over 5 years of cumulative experience in a client facing role requiring effective networking, outstanding communication skills, robust management, and teamwork. Well- rounded experience in the medical field. Able to conduct research and implement strategies. Demonstrated excellent interpersonal skills. Currently looking to transition into a role with greater societal impact and humanitarian value.
Work Experience
Senior Medical Representative at Mawarid Drug Store company Jan 2021 – Oct 2022
Recognized as an exceptional performer and awarded “Best Achiever Certificate” for 2nd highest sales target
Key speaker in a conference with over 150 Ob/Gyn doctors in attendance
Managed one of the most critical regions (44% of sales) with full sales cycle responsibility, from initial contact to closing and follow through
Delivered 15% sales increase through conducting an analysis aimed at identifying new opportunities and utilizing findings to build relationships and provide value-added service
Developed content for and delivered several awareness campaigns for doctors, pharmacists and medical teams to inform on recent launches and medical breakthrough products
Developed complex marketing materials including case studies, product brochures and more to educate and inform potential buyers
Spearheaded a market analysis and proposed several actions aimed to increase customer retention and leverage existing relationships to further sales and market share
Perform product medical research study and needs analysis to ensure proper knowledge transfer to the medical staff
Establish, develop and maintain positive business and customer relationships
Researching, strategizing, designing, and marketing products for Medical Solutions customers.
Reviewing feature requests and determining which ones can be implemented
Developed an in-depth understanding customer need and develop product to satisfy client’s needs.
Create and conduct needs assessments to understand the educational needs of healthcare professionals
Monitor competitors and market activities to identify business gaps and opportunities- Find new business opportunities and introduce the brand in new accounts in line with the brand image and strategy
Accountable for the roadmap that guides and monitors the development and launch plan for all medical products Medical Representative Mar 2018 – Dec 2020
Develop and maintain in-depth knowledge of the market, demographic, and managed market’s information relative to assigned sales territory
Engage primary healthcare professionals in dialogue regarding the approved product by ensuring excellent medical knowledge to promote certain medical products
Completed volume of sales activities including daily visits to attain sales targets
Set and execute sales territory plan to drive business revenue by achieving and exceeding annual goals
utilizing effective selling skills and performing cost-benefit analysis to persuade targeted doctors to prescribe certain products
Organizing conferences for physicians and other medical personnel
Acquire new clients and maintain long-term ties with current ones Pharmacist at Pharmacy One (Part time job at night shift) Apr 2018 – July 2019
Ensure compliance with regulations, policies and procedures.
providing patients with health monitoring and advice, including advice and treatment of common ailments and disease states
Oversee day-to-day operations of the pharmacy and ensuring that staff pharmacists are properly supported in their cognitive and patient care functions
Education
Hashemite university – Faculty of pharmacy Jordan
Pharmacist cumulative GPA 3.36) Jan 2018
A consistent high achiever, one of only 6 students selected to represent the college of pharmacy in the university committee
High involvement in extracurricular activities, lead on organizing many volunteer trips to orphanages, the elderly and people with special needs
University of Jordan – Faculty of business Jordan
Master of Business Administration Aug 2022
Aisha Bint Aby Baker School – Secondary Education Dubai
Graduated 3rd out of 100 students Sep. 2013
Won second place in the smart mathematics competition Professional Skills
Excellent community outreach and development and delivery of awareness material
Excellent knowledge transfer and team building
Excellent analytical skills and problem solving
Accurate and concise reporting
Excellent written and oral communication skills in both English and Arabic
Advanced knowledge of Microsoft Office Suite(Word, Excel, PowerPoint).
Capable of rapidly establishing and expanding strong market presence and achieving solid sales growth
Excellent conversational confidence and ability to persuade and close successful deals
Promotion and product planning