Data Entry Floor Staff
Resume:
Chauncey Eswine **** e ***th ct.
Thornton, CO ***41
*******@***.***
EXPERIENCE
Apex, Denver CO — Trainer/Team Lead Delivery
October 2020 - PRESENT
Responsible for training new and existing team members at Papa Johns Pizza, specifically the role of delivery drivers.
Team lead of delivery drivers to include assignment of daily tasks and route assignments.
Direct customer service to both internal and external customers whether in person, via telephone, inside the store, or while on a delivery. Evaluate and anticipate the needs of the store for each shift to ensure products needed are prepped, stocked, and available for each shift. Evaluate new hires for instruction needs to adhere to company policy as well as provide any support needed for new hires and current employees. Private Party, Denver CO — In Home Care Provider
January 2016 - December 2020
Responsible for providing professional care for an at home patient requiring assistance with activities of daily living, meal prep, light housekeeping, medication administration as needed, and various other cares required of one on one patient care based on patient specific diagnosis. Functions as primary liaison between patients, family members, staff and physicians, assuming the responsibility and accountability for facilitating, communicating and collaborating with the healthcare team to identify and meet the physical and emotional needs of the patient while in their private residence.
Pediatric Services of America, Denver CO — Home Health RN February 2015-May 2016
Responsible for providing professional nursing care for at home patients requiring mechanical ventilation, oxygen and various other cares required of one on one patient care based on patient specific diagnosis. Assists physicians, staff, and families in coordinating patient care. Functions as primary liaison between patients, family members, staff and SKILLS
24 years in the healthcare
industry
Proficient in medical and
insurance terminology
Knowledgeable in both the
the insurance and patient care
settings
Management experience as a
charge nurse for a level one
trauma center
Implemented work at home
program MMO 2003
Excellent time management
skills and ability to prioritize
tasks.
Proficient in many computer
operating and charting
platforms
Ability to perform and thrive
in a group setting as well as
independently
AWARDS
Daisy award received twice
for excellence in patient care
for bedside nursing.
Employee of the month for
excellent customer service to
both internal and external
customers.
physicians, assuming the responsibility and accountability for facilitating, communicating and collaborating with the healthcare team to identify and meet the physical and emotional needs of the patient while in their private residence.
Centura St Anthony Central, Lakewood CO — Clinical Coordinator/Sta RN
May 2008-February 2016
Coordinate and oversee daily patient care flow for the Neuro unit including scheduling of floor staff.
Encourage and facilitate problem solving with staff as well as patients and their family members.
Perform audits to maintain Joint Commission, State Board and OSHA as well as various other required regulations.
Assign and scheduling of staff as deemed appropriate and necessary to patients and their needs.
Facilitate daily staff huddles providing information and education to staff regarding patients, staff, education requirements and resources required and available.
Responsible for providing professional nursing care and teachings for patients and their support teams of various medical surgical floors following established standards and practices.
Assists physicians and staff in coordinating patient care. Education of new hire and new graduate RNs and CNAs Medical Mutual of Ohio, Toledo OH — Claims Processor June 2002-May 2008
Implemented and successfully achieved the work at home program, and worked from home 8/2003 to 5/2008.
Process medical claims for payment for customers and providers of MMO. Data entry of provider and member information.
Health Plan of Nevada, Las Vegas NV — Resource
Coordinator/Utilization Review Representative
May 1998-June 2002
Review and research of new medical technologies as well as preparation and presentation of technology to Corporate Medical Affairs and the Medical Director Review Board.
Responsible for coordination of CPR classes as well as management of the training center, its instructors and paperwork for Sierra Health Services. Instruction of CPR classes for SHS employees.
Management of Professional Education and HPEC budgets. Responsible for coordination and attendance of health fairs and flu clinics for companies covered under the SHS insurance policies. Pre-ex investigator to include inquiries to the provider’s office and previous insurance companies to determine pre-existing diagnosis. Data entry of both phone and fax cases from provider’s offices for the purpose of prior authorizations.
EDUCATION
Concorde University, Aurora CO — Associates of Science Nursing
May 2007- January 2008
Completed 16 month accelerated program, required courses, clinicals, and board certifications necessary to obtain a degree and obtain RN licensure
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