Financial Services Officer I

S t e ven M. Geter

B a n k i n g F i n a n c i a l S e r v i c e s O f f i c e r

**** ******** **

Raleigh, NC 27610

919-***-**** *******@*****.***

E D U C A T I O N — EXPERIENCE

Knightdale High School.

2010. Knightdale, NC

-Graduated with 3.5gpa.

Currently enrolled in college.

2021-

-Working towards Bachelor’s

in Computer Science +

Master’s in CyberSecurity.

K E Y S K I L L S —

-Exceptional verbal + written

communication.

-Proper cash handling +

mathematics.

-Transaction processing.

-Intermediate-advanced

computing.

-Strong attention to detail.

-Critical thinking/problem

solving.

-Sound decision making.

State Employee’s Credit Union • Financial Services Officer I

October 2022-

Handle establishment of new membership,

opening and processing changes in accounts.

Educate members on financial services and

make recommendations based on client needs.

Assist members in all areas of consumer lending.

Open standard lines and home equity lines of

credit and grant advances on credit cards.

Resolve any account issues, checking

reconciliations, or errors in transactions.

First Citizens Bank • Float Sales & Service Rep.

July 2021-July 2022

Perform financial transactions for personal and

business accounts, as well as non-customer

transactions.

Daily cash handling high amounts and

maintaining a balanced drawer.

Verifying, admitting and escorting customers to

safety deposit boxes and opening the vault.

Receiving and processing payments for loans,

bills, and mortgages.

Processing domestic and international wires.

Embassy Suites by Hilton • Front Office Supervisor May 2021-July 2021

Perform all front desk duties, including check-

ins/outs, reservations, guest phone calls and

special requests.

Assists in interviewing/hiring, training, and

constant supervision of guest service staff.

Assists the Front Office Manager in ensuring

smooth and efficient overall day-to-day

operations of the Front Desk.

Fairfield Inn & Suites by Marriott • Guest Service Agent November 2018-June 2020

Perform cash and card transactions for guest

accounts throughout the shift.

Process invoices, post checks to vendors and

distribute employee checks.

Assisted in training new agents.

Process night audits to reconcile accounts and

balance advance and guest ledgers.

L EADERSHIP

Co-Owner and Managing Member of a growing apparel

company. I oversee all operations for the business and lead in various aspects, such as decision making,

finances, and product management.

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