Customer Service Maintenance Technician
Resume:
Charlene Banks
Washington, DC 202-***-**** *********@*****.***
Objective
Highly motivated and organized individual seeking a customer service position to fully utilize my skills and experience, while making a significant contribution to the success of the organization. Skills & Proficiencies
● ServSafe Certified
● Regulatory and Safety Compliance
● CPR/First Aid Certified
● Microsoft Office
● Quality Control and Sanitation
● Cash Handling and Budgeting
● Food Preparation and Safety
● Heavy Lifting 50 pounds +
● Point of Sales Systems
● Customer Service
Experience
Downtown DC BID
Washington, DC 4/2019 - 11/2020
Maintenance Ambassador
● Ensured safe and sanitary environment for visitors and residents
● Cleaned and disinfected designated for visitors and residents
● Performed and documented routine inspection and maintenance activities
● Collected and disposed of trash and debris
● Performed minor repairs and notified supervisors of major impairments Sibley Memorial Hospital 2/2017 - 6/2018
Washington, DC
Maintenance Technician
● Operated and maintained maintenance equipment and supplies
● Cleaned and kept up various surfaces and material within facility
● Responded to urgent situations that created health and safety hazards
● Monitored heat, cooling and other environmental systems
● Notified supervisor when major repairs and structural issues are required Dollar Tree 12/2015 -4/2018
Washington, DC
Customer Service Cashier
● Provided a positive customer experience with friendly and courteous service
● Registered sales on a cash register by scanning items, itemizing and totaling purchases
● Resolved customer issues and answered questions
● Maintained clean and safe check-out area
● Handled cash, credit, returns and refund transactions Education and Training
● DC Department of Employment Services (DOES) Work Readiness Program November 2020
● Goodwill Occupational Skills Program October 2008 Washington, DC
● High School Diploma June 2004 Roosevelt Senior High School Washington, DC References Available Upon Request
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