Associate Seasonal Data Entry

Angela Collins

McKinney, TX ********.***@*****.***

Receptionist/Customer Service

Professional Skills

Experienced Receptionist, Office Administrative Assistant. Positive first point of contact answering and transferring calls to proper person, returning voicemails, providing informational assistance for potential customers and clients. Proficient in most all facets of office work, including scheduling, data entry, research, internal and external correspondence, word processing, and filing. Front Host and Customer Service Representative with outstanding customer service skills, sales and interpersonal skills. Committed to building and maintaining exceptional client relationships. Dedicated to promoting the growth and success of your company.

Experience

Burlington Coat Factory October 2020 – February 2021

Sales Associate Seasonal

Cashier, and front door greeter.

Set up displays, endcap displays, assisted with store mark-downs and inventory tagging.

Kirkland’s Home Decor November 2017 – February 2018

Sales Associate Seasonal

Front door greeter, as well as assisted customer's in, purchases, lay-a-ways, and accounts.

Backroom Stock – assembled products, rearranged stock room and assembled lamps.

Set up displays in main store.

Andy’s Sprinkler Drainage & Lighting February 2017 – July 2017

Customer Service Representative

Scheduled routine service appointments, placed special customer orders, as well as coordinated and dispatched technicians for customer estimates.

Emailed potential customers; assisting them regarding services needed and or rendered.

Answered products and services inquiries, assessed matched customer needs with services.

Followed up on website generated sales leads and worked to efficiently resolve customer complaints.

Re-max Heritage November 2015 – April 2016

Administrative Assistant

Opened office, greeted and served customers beverages and snacks. Also maintained and closed office.

Assisted realtors with office needs. Managed documents, files, and prepared contract documents for realtors and clients.

Maintained American Home Shield client database, and MLS website client status database.

Created client HUD files. maintained mailing lists and packet release for prospective clients.

Informed on-call agents of potential client property inquiries. Issued supply check-out forms for agents needing to use office supplies.

Managed multi line phone system, coordinated conference room schedules for realtors, and distributed checks, cash, mail and packages to appropriate parties.

Education

Hampton High School - Hampton, VA Certified Health Aid and Nurse Aid

New Horizons Tech. - Hampton, VA

Skills

Microsoft Office, 40 WPM typing, multi-line phone systems, memos, fax, mail-meter, filing, copying, data entry, processing requisitions, scanning. Excel, Access, Outlook, organizational skills, scheduling.

Volunteer Work

Gateway Church - Southlake, TX – 2016 – 2018 XO Marriage Conference and XO Marriage Conference (Prison Ministry), Hospitality Team, Gateway Conference and Financial Hope coach.

South Lake Focus Group - Southlake, TX – 2015 – 2016 – Greeter for Job Transition Group.

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