Corneshia Henry
Corneshia’s Reśume
Lawton, OK **505
************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Correctional Officer
Lawton Correctional Facility - Lawton, OK
February 2022 to Present
I am a correctional officer. I help run the prison by feeding inmates, running showers, passing out needed paperwork, taking inmates to & from their appointments & x-rays etc. I work at 4 day on shift 12 hours a day plus mandatory overtime.
Appointment Scheduler
ComplexCare Solutions - Lawton, OK
February 2020 to January 2022
Scheduling appointments with nurse practitioners, handling personal and private information such as date or birth, address & social security numbers.
Quickbook/Turbo Tax Expert
Sitel - Duncan, OK
January 2019 to January 2020
Assisting customers manage their accounts & taxes. Receiving inbound calls, pulling important information to verify and help customers with any account questions or troubles they are receiving. General Clerk II
Serco - Lawton, OK
February 2015 to January 2018
Processing healthcare insurance for customers seeking healthcare insurance, working applications while making outbound calls, & based off given information selling insurance to customers with no insurance. Cashier and Customer Service
Walmart - Lawton, OK
January 2014 to January 2015
Scanning & bagging items for customers, keeping up with my area keeping it neat and clean, sticking shelves & doing store returns daily.
Education
High school diploma
Great Plains Technology Center - Lawton, OK
August 2018 to October 2018
Skills
• Customer Service (4 years)
• Computer Operation (3 years)
• Data Entry (3 years)
• Phone Etiquette (3 years)
• Cash Handling (3 years)
• Computer Skills (2 years)
• Communication Skills (3 years)
• Sales (3 years)
• Typing (3 years)
• Microsoft Windows (3 years)
• Tax experience (1 year)
• Computer Networking (1 year)
• Upselling (2 years)
• Remote Access Software
• Microsoft Outlook
• Technical Support
• Cold Calling
• Outbound Sales
• Insurance Sales
• Microsoft Excel
• Microsoft Office
• Microsoft Word
• Operating Systems
• Law Enforcement
• Security
Certifications and Licenses
Food Handler Certification
Assessments
Work Motivation — Highly Proficient
June 2020
Level of motivation and discipline applied toward work Full results: Highly Proficient
Customer focus & orientation — Highly Proficient
October 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Remote fit — Highly Proficient
October 2020
Measures the traits that are important for successful remote workers Full results: Highly Proficient
Sales fit — Highly Proficient
October 2020
Measures the traits that are important for success in sales positions Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I’m a very outgoing person. I have quite bit of experience with cleaning, customer service, phone etiquette, loading & unloading, communication, cashiering & etc. I feel I have the ability to do just about any job. I know I have what it takes to work for ANY company. I see myself as being very patience but a quick learner. I know I have exactly what it takes to be a great worker!